Summary
Overview
Work history
Education
Skills
Timeline
Generic
VICTOR SSENKUBUGE

VICTOR SSENKUBUGE

DUBAI,UAE

Summary

Enthusiastic Retail Sales Associate with knack for building customer relationships and boosting sales. Excel at creating engaging shopping experiences, leading to increased customer satisfaction and loyalty. Consistently recognised for excellent product knowledge and ability to drive store performance.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work history

Retail sales associate

Jumia Uganda
Kampala, Uganda
2022.02 - 2025.03
  • Boosted store reputation with excellent customer service skills.
  • Supported marketing initiatives by setting up promotional displays.
  • Upheld company policies whilst interacting with customers and colleagues.
  • Established rapport with customers through attentive listening and communication.
  • Provided product knowledge to customers for informed purchases.
  • Advised customers on product selection based on their needs.
  • Operated till systems correctly, ensuring accurate transactions.
  • Dealt with returns, ensuring customer satisfaction.

Sales assistant

Phenix Logistics Uganda Limited
Kampala, Uganda
2019.04 - 2021.12
  • Improved customer service by efficiently handling queries and complaints.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.

Education

Bachelor of Arts - Business

Makerere Business School
Kampala, Uganda
2018.01 - 2020.11

High School Diploma -

Mukono High School
Kampala, Uganda
2012.02 - 2017.12

Skills

  • Customised sales techniques
  • Customer focus
  • Product display setup
  • Sales acumen
  • Cash handling
  • Stock management

Timeline

Retail sales associate

Jumia Uganda
2022.02 - 2025.03

Sales assistant

Phenix Logistics Uganda Limited
2019.04 - 2021.12

Bachelor of Arts - Business

Makerere Business School
2018.01 - 2020.11

High School Diploma -

Mukono High School
2012.02 - 2017.12
VICTOR SSENKUBUGE