VICTORIA AN VILLARAMA
Abu Dhabi,AZ
Summary
Detail-oriented Project Manager with expertise in communication and time management. Experienced in utilising Microsoft Excel, Word, and PowerPoint for effective project oversight and stakeholder engagement. Skilled in maintaining efficiency under pressure while driving successful project outcomes.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
Work history
Operations Coordinator
Al Fanar Gas General Contracting L.L.C Emirates International Gas
Abu Dhabi, UAE
2021.06 - 2026.06
- Leads project coordination by monitoring status of project announcements
- Responsible for directing relevant project information to Operations Manager, Engineers, and Technicians
- Making/creating an MRM (Material Requisition) PRQ (Project Requisition), RFQ (Request for Quote) LPO (Local Purchase Order) and GRN (Good received notes) by using Beams Job & ePROMIS system.
- Coordinating with the client for work status assigned by the Department of Energy (DOE) in order to obtain COC & NOC certificate.
- Request and Arrange for Third Party Inspection.
- Applying NOC in DOE portal by uploading all the necessary documents as per DOE requirements.
- Assisting engineers for completion of the gas remedial work assigned by the Department of Energy (DOE).
- Updating inspection & service reports given by technicians and sending to the top management at the end of the month.
- Updating engineers for each and every work status and notifying them if there’s any schedule for a civil defence or site inspections.
- Informing immediately the technician or engineers if there’s any emergency in the buildings, restaurants, commercial.
- Closing work orders in Vendor Café & SAP Ariba
- Submitting invoices along with the LPO to the accounts team.
- Sending email or communicating with the client regarding with the status of the project/job.
- Responsible for monitoring attendance and input of Timesheets of Laborers and Engineers
- Responsible for submission of completion reports & petty cash request to the Accounts department.
- Performs Admin Related Activities such as work permit application, requisition of office supplies, uniforms.
- Perform tasks as directed by management and established procedures.
- Send information to customer care team to schedule technician visit on residential buildings
Tour Operator / Reservation Assistant
Emirates Falcon Tourism L.L.C
2018.09 - 2021.06
- Excellent communication, both verbal and written
- Organized and made reservations for transportation, accommodations, restaurants and tours/activities.
- Provided 24-hour on-call response service to suppliers.
- Issued vouchers and itineraries to mail to customers
- Planned tours and arranging up itineraries due to request (Duration and destination) day by day
- Arranged for trip guides, translators, and handling of special requests.
- Provided quotes and pricing for tours.
- Assigned tour leaders/tour guides for each tour.
- Closed file accounts and evaluated the services offered.
- Tour Document processing (Invoice, Receipt, Vouchers)
- Inspect each hotel for data basis.
- Operations for follow-up from the beginning until the end for all tour programs.
- Effective communication skills and problem solving.
- Ability to assess client needs.
- Flexibility and the ability to work under pressure
HR Admin Assistant & Medical Data Encoder
Via Medica International Healthcare
2021.01 - 2021.05
- Organize, compile, update company personnel records and documentation.
- Prepare, manage and store paperwork for HR
- Help in payroll management
- Answer telephone calls and provide needed information
- Help organize and manage new employee orientation, on-boarding, and training programs
- Extracting relevant information from patient thru Emirates ID
- Ensuring patient information are correct and free from typing errors.
- Printing barcodes and sending patients to the medical staffs for vaccination or PCR test.
- Part Time
Education
Bachelor of Science - Travel Management
Our Lady of Fatima University
Quezon City 2014.01 - 2018.01
Professional Development Diploma - Multicultural Studies
American Hospitality
Quezon City 2016.01 - 2018.01
Secondary Education - Multicultural Studies
Lourdes College of Bulacan
Angat Bulacan 2010.01 - 2014.01
Preliminary Education -
Lourdes College of Bulacan
2005.01 - 2010.01
Skills
- Communication Skills
- Works well under pressure
- Good knowledge of work related computer applications and programs like Microsoft Excel, Microsoft Word, Microsoft PowerPoint
- Time management proficiency
- Proactive communication
- Management efficiency
- Project management excellence
Communication Skills
Written & Verbal
Fluent in English & Filipino
Training and Seminars Attended
- January 2018 Certification of Completion (TESDA) Basic Passenger Service Agent Course (BPSAC)
- November 2017 National Certificate II (TESDA) Travel Agency
- August 2017 National Certificate III (TESDA) Events Management Services
- May 2017 Certification of Participation in Korea International Tour
- March 2017 Amadeus Reservation System
Personal Data
- Age: 28
- Nationality: Filipino
- Status: Single
- Sex: Female
Availability
Immediately available
Timeline
Operations Coordinator
Al Fanar Gas General Contracting L.L.C Emirates International Gas
2021.06 - 2026.06
HR Admin Assistant & Medical Data Encoder
Via Medica International Healthcare
2021.01 - 2021.05
Tour Operator / Reservation Assistant
Emirates Falcon Tourism L.L.C
2018.09 - 2021.06
Professional Development Diploma - Multicultural Studies
American Hospitality
2016.01 - 2018.01
Bachelor of Science - Travel Management
Our Lady of Fatima University
2014.01 - 2018.01
Secondary Education - Multicultural Studies
Lourdes College of Bulacan
2010.01 - 2014.01
Preliminary Education -
Lourdes College of Bulacan
2005.01 - 2010.01