Victoria Teku

Quality Warrior and Concession Officer, Amazon, September 2023 - Present
- Utilized my attention to detail and commitment to quality to ensure product excellence.
- Collaborated with cross-functional teams to identify areas for improvement and implement effective solutions.

• Highlighted process improvement opportunities to support business objective progress.
• Validated quality processes and identified operational and performance qualifications.
• Developed and implemented tactical solutions to resolve problems, enabling optimised customer satisfaction.
• Submitted performance reports, identifying shortfalls and facilitating improvement actions.

- Served as a key point of contact between management and associates, fostering a positive and inclusive work environment.
- Developed and implemented comprehensive training programs, ensuring consistent on-boarding and skill development for new hires.
- Collaborated with cross-functional teams to identify areas for improvement and implement innovative training solutions.
- Mentored and coached associates, providing guidance and support to enhance performance and promote career growth.

Successfully packed, sorted, and picked orders with a focus on efficiency and accuracy.
- Developed a deep understanding of warehouse operations and the importance of following safety rules and regulations.

• Completed work following safety rules for best working practices.
• Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
• Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.