Summary
Overview
Work History
Education
Skills
Interests
Timeline
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CHARLES GABRIEL OGBONNA

WAITER / KITCHEN Assistant
SHARJAR

Summary

Professional, discrete and hardworking Room Service Server offering skills in efficient deliveries, smooth pick-ups and supply restocking. Keeping customers satisfied and sales high with exceptional service.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Language

Work History

Housekeeper

Sheraton Hotel, Sharjah
Sharjah
08.2020 - 09.2021
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Bellman

Sheraton Hotel, Sharjah
Sharjah
11.2019 - 08.2020
  • Explained important features of guest rooms to travelers.
  • Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
  • Greeted arriving guests and assisted with luggage, sports equipment and pets.
  • Escorted guests to and from rooms and assisted with baggage.
  • Delivered newspapers, mail, packages, faxes and check-out invoices to guest rooms.

Waiter

Sheraton Hotel, Sharjah
Sharjah
02.2017 - 11.2019
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

High School Diploma -

Olabisi Onabanjo Ago Iwoye University
Nigeria
04.2001 -

GED -

Strong Point Education And Training Institute
UAE
04.2001 -

Skills

Food spoilage prevention

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Interests

Chess, Reading, cooking, Baking, Writing

Timeline

Housekeeper

Sheraton Hotel, Sharjah
08.2020 - 09.2021

Bellman

Sheraton Hotel, Sharjah
11.2019 - 08.2020

Waiter

Sheraton Hotel, Sharjah
02.2017 - 11.2019

High School Diploma -

Olabisi Onabanjo Ago Iwoye University
04.2001 -

GED -

Strong Point Education And Training Institute
04.2001 -

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CHARLES GABRIEL OGBONNAWAITER / KITCHEN Assistant