VICTOR MBURU THAIRU
Nakuru,Kenya
Summary
Experienced professional with a strong background in project management and coordination, adept at handling stress and maintaining calm under pressure. Proven expertise in content research, public speaking, and communication skills, with a talent for integrating humour into presentations. Demonstrated leadership in team building and sustainability project coordination, showcasing resourcefulness and problem-solving abilities. Skilled in public relations and troubleshooting, with a commitment to fostering teamwork and achieving organizational goals.
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Driver's Mate
Uber Driver
Nairobi , Kenya
12.2024 - Current
- Delivered goods safely by adhering to strict road safety rules.
- Followed route schedules, improved punctuality.
- Provided reliable service as result of meticulous attention to detail.
- Enhanced customer satisfaction with prompt and courteous delivery service driver.
- Demonstrated professionalism when dealing with clients, fostered positive relationships.
- Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
- Ensured prompt delivery of parcels by utilising effective navigation skills.
- Managed time efficiently to meet all delivery deadlines.
- Handled customer complaints professionally, resulted in improved client relations.
- Navigated through heavy traffic whilst maintaining composure.
- Showcased strong ability to handle high pressure situations calmly during peak hours.
- Maintained vehicle cleanliness for professional appearance.
- Enhanced customer satisfaction with prompt and courteous delivery service.
- Conducted basic vehicle maintenance for optimal performance.
- Performed daily vehicle inspections to ensure safety.
- Assisted in loading and unloading of goods, ensured safe transportation.
- Communicated effectively with customers to confirm deliveries.
- Kept accurate records of all deliveries made.
- Improved fuel efficiency by adopting eco-friendly driving habits.
- Adhered strictly to traffic laws, reduced risk of accidents.
- Delivered customer orders within target timeframes.
- Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Carried out vehicle checks and organized repairs to achieve timely resolution.
- Avoided road congestion by taking alternative routes where possible.
- Planned routes and schedules to achieve consistent service availability.
- Used equipment to help load and unload passengers with physical disabilities.
- Assisted passengers with managing and securing personal belongings.
- Supported physically challenged customers to enter and disembark vehicle safely.
- Accepted and organized work requests using company app.
- Carried out complex maneuvering in busy, high pressure environments.
- Selected most appropriate route, accounting for weather and road closures.
- Stayed calm in emergency driving situations, prioritizing safety of passengers and other drivers.
- Applied personal road knowledge and GPS application to set shortest routes.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Offered flexible working patterns to meet peak business demands.
- Followed safe driving practices for safety of fellow travellers and passengers.
- Washed and polished service vehicles to maintain professional appearance.
- Covered weekend shifts to optimize service levels.
- Handled customer complaints and kept customers satisfied through professional conduct.
- Topped up oil and tires to support vehicle safety and functionality.
- Increased customer base and sales by over 10%.
- Maintained vehicle cleanliness for professional appearance.
- Retained excellent local area knowledge to plan optimal routes.
- Topped up oil and tyres to support vehicle safety and functionality.
- Resolved logistical issues swiftly to ensure on-time deliveries.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Accepted and received job information through digital app.
- Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
- Accepted and organised work requests using company app.
Assistant auto mechanic
YAYA MECHANICS
Nairobi Kenya, Kenya
11.2023 - 10.2024
- Replaced worn-out parts with new ones, resulting in smoother performance.
- Worked overtime during busy periods to meet customer demands and deadlines.
- Improved vehicle performance by conducting regular maintenance checks.
- Kept abreast of latest industry trends for staying updated on emerging technologies.
- Managed inventory of spare parts maintaining ready availability for urgent repairs.
- Handled customer queries effectively providing accurate information about services.
- Tested vehicle systems before delivery assuring full functionality.
- Ensured safety of customers by performing detailed inspections on vehicles.
- Aligned and adjusted vehicle steering, motors and brakes.
- Drove vehicles to determine problems and test repairs.
- Disassembled and reassembled motor components to facilitate repair work.
- Inspected customer vehicles for wear, tear and damage from accidents.
- Assessed vehicle maintenance status and completed kilo meter-based services, including changing out belts, filling fluids and replacing gaskets.
- Scheduled and carried out Planned Preventative Maintenance (PPM).
- Completed computer-assigned vehicle alignments.
- Performed emissions tests according to standard procedures.
- Measured vehicle compliance against pollution and environmental regulations.
- Managed over 20-30 customers per day
- Maintained clean, organized workspace for improved workflow and productivity.
- Changed vehicle oil and replaced filter.
- Resolved reported vehicle issues first time, achieving high customer satisfaction rate.
Artisan in automotive engineering
NYANDARUA NATIONAL POLYTECHNIC
Nairobi, Kenya
03.2022 - 10.2023
- Taught apprentices fundamental artisanal skills strengthening future pool of artisans.
- Restored antique furniture pieces, bringing back their original charm.
- Enhanced customer satisfaction by delivering high-quality artisanal products.
- Collaborated with interior designers for creation of harmonious spaces.
- Used recycled materials for eco-friendly art projects.
- Utilized advanced diagnostic equipment during troubleshooting processes.
- Implemented preventative maintenance measures for longer vehicle life.
- Utilised manual tools proficiently during repair tasks, achieving meticulous results.
- Repaired various makes and models of vehicles, restoring to optimal performance.
- Overcame challenging mechanical faults with advanced diagnostic skills.
- Achieved smoother vehicle operation by performing thorough brake system repairs.
- Inspected vehicles thoroughly prior to service to identify any potential problems.
- Assisted customers in understanding needed repairs or maintenance tasks, fostering trust and satisfaction.
- Test drove vehicles post-repair, ensuring successful rectification of issues.
- Performed tyre rotations and replacements, promoting better fuel economy.
- Maintained clean and organised work environment, adhering to health and safety guidelines.
- Collaborated effectively with other mechanics in team-based repair projects.
- Replaced worn parts promptly, preventing further damage or malfunction.
- Provided excellent customer experience for repeat business by delivering reliable repair services.
- Performed routine vehicle maintenance, ensuring safety and efficiency.
- Diagnosed complex mechanical issues with precision and accuracy.
- Updated job knowledge regularly through continuous professional development initiatives.
- Measured vehicle compliance against pollution and environmental regulations.
- Completed computer-assigned vehicle alignments.
- Resolved reported vehicle issues first time, achieving high customer satisfaction rate.
- Inspected customer vehicles for wear, tear and damage from accidents.
- Scheduled and carried out Planned Preventative Maintenance (PPM).
- Installed and repaired mechatronic components independently.
- Disassembled and reassembled motor components to facilitate repair work.
- Drove vehicles to determine problems and test repairs.
- Tuned engine to enhance vehicle performance and efficiency.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Changed vehicle oil and replaced filter.
- Communicated repair needs and issues to customers, explaining complex concepts to help with decision-making.
- Worked with customers to assess vehicle issues and document vehicle symptoms.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Explained labour costs, materials and services performed to clarify overall fees.
- Achieved vehicle functionality and longevity through proactive maintenance.
- Protected against accidents by carefully handling tools and chemicals.
- Used automated testing methods to carefully diagnose vehicle faults.
- Maintained knowledge of updated changes in various equipment models.
- Worked with team members to coordinate workflow and complete high-volume services in busy environments.
- Addressed engine, transmission and fuel system issues and diagnosed faults to inform repair plans.
- Assembled mechanical components following specifications.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Maintained tools and equipment, ensuring optimal performance at all times.
- Inspected quality of raw materials and checked for damage and defects.
- During training increased sales by 10% for company.
Education
Diploma - Artisan in automotive engineering
NYANDARUA NATIONAL POLYTECHNIC
Nairobi Kenya 02.2022 - 10.2023
Diploma of Education - Mediation
Presbyterian university-certificate in mediation
Nairobi Kenya 03.2020 - 08.2020
High School Diploma - Social Science
Kiungururia Mixed Secondary School
Kenya 04.2001 - /2016
High School Diploma - Basic Education
KCPE Mirugi Kariuki Primary School
KenyaSkills
- Project management and coordination
- Stress handling
- Content research
- Humour integration
- Public speaking and communication skills
- Project management and coordination
- Coordination of sustainability projects
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Leadership
- Resourcefulness
- Public Relations
- Troubleshooting
- Team leadership and teamwork
Affiliations
- Social networking, Reading, Socializing ,Learning new things Development.
References
References available upon request.
Timeline
Driver's Mate
Uber Driver
12.2024 - Current
Assistant auto mechanic
YAYA MECHANICS
11.2023 - 10.2024
Artisan in automotive engineering
NYANDARUA NATIONAL POLYTECHNIC
03.2022 - 10.2023
Diploma - Artisan in automotive engineering
NYANDARUA NATIONAL POLYTECHNIC
02.2022 - 10.2023
Diploma of Education - Mediation
Presbyterian university-certificate in mediation
03.2020 - 08.2020
High School Diploma - Social Science
Kiungururia Mixed Secondary School
04.2001 - /2016
High School Diploma - Basic Education
KCPE Mirugi Kariuki Primary School
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