Vidhi Parmar
Dubai
Summary
Dynamic and results-driven Business Development Manager with a proven track record in building strategic business partnerships and driving revenue growth. Strong communication and interpersonal skills, enabling effective collaboration with team members, clients, and stakeholders. Adept at managing diverse project tasks, meeting tight deadlines, and delivering exceptional customer service. Skilled in research, Microsoft Office, and project management, with a hands-on approach to problem-solving and decision-making. Experienced in coordinating high-value technical projects, building positive relationships with stakeholders, and maintaining a high level of organization and dependability. Committed to continuous learning and taking on additional responsibilities to achieve team goals.
With a background in IT sales and project coordination, I have successfully managed renewals & new Business pipelines, prepared compelling presentation packages, and ensured timely project delivery. My ability to negotiate with vendors and service agencies, coupled with my proficiency in scheduling, materials, and budget management, has consistently contributed to exceeding revenue projections and growth targets. I am well-versed in CRM and ERP systems, and possess strong requirements gathering, scope development, and inventory coordination abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Development Manager
Know All Edge IT Infrastructure
08.2025 - Current
- Developed strategic partnerships to enhance market reach and drive revenue growth.
- Conducted market analysis to identify emerging trends and opportunities for expansion.
- Led cross-functional teams in executing business development initiatives, ensuring alignment with company goals.
- Established performance metrics to evaluate success of business development strategies and initiatives.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Partner Account Manager
BPS Middle East FZ LLC
02.2023 - 07.2025
- Built new business partnerships to drive customer acquisition and generate revenue.
- Customised service offerings to accommodate consumer needs.
- Contacted current and potential clients to promote, upsell and cross-sell products and services.
- Participated in continuous product development training to maximise sales potential.
- Mentored sales representatives to demonstrate proven sales strategies and apply best practices.
- Planned and coordinated product sales to exceed revenue projections and growth targets.
- Stayed aware of updates to competing product lines.
- Kept clients updated on latest relevant deals by sending targeted newsletters using company CRM software.
- Tracked territory sales in computer and monitored trends to keep performance aligned with KPIs.
- Identified decision-makers at companies and built contacts to underpin sales efforts.
Sales Operations Renewals & Expansions Specialist
Trinexia
05.2022 - 11.2022
- Identified upcoming renewals, provided advance notice to customers of expiring support or maintenance contracts including pricing, new product information, etc.
- Responsible for outbound renewal calls and emails, courtesy calls, up-selling and cross-selling to existing customers.
- Prepared, sent and followed up on quotes based on established policies and procedures.
- Tracked and monitored sales progress; maintained rolling -90 day quote distribution.
- Partnered with regional sales teams to structure and review quotes as well as creating a compelling presentation package when necessary.
- Efficiently managed renewals pipeline to provide timely and accurate forecasts to management and ensure ontime renewals.
IT Sales/Project Coordinator
BlueChip Computer Systems LLC
04.2018 - 03.2022
- Maintained project schedules by managing deadlines and adjusting workflows to suit.
- Maximized communication and transparency between clients, internal departments, and stakeholders.
- Managed timely project delivery, demonstrating sophisticated schedule management and reporting skills.
- Coordinated access arrangements and project instructions with multiple teams.
- Handled negotiations with outside vendors and service agencies to meet group needs.
Education
High School -
Emirates National School
Bachelor of Technology - Computer Science
Gujarat Technological University
Skills
- Ability to Work in a Team
- Fast Learner
- Decision Making
- Customer Service
- Teamwork
- Leadership
- Adaptability
- Ability to Multitask
- Coordination & Communication
- CRM & ERP
- Microsoft Office Suite
- Negotiations
- Status Reporting
- Effective Time Management
- Loyal and Discreet (maintain confidentiality)
- Professional Attitude
- Observation
- Contract review and recommendations
- Budget Management
- Business development
- Customer relationship management
- Sales strategy
- Market analysis
- Revenue forecasting
- Sales pipeline management
- Project coordination
- Product knowledge
- Relationship building
- Attention to Detail
- Highly organized
Affiliations
Falcon Cloud Security S100Falcon Cloud Security S100 -
CrowdStrike
Falcon Endpoint Protection / XDR S100Falcon Endpoint Protection / XDR S100 -
CrowdStrike
Falcon Exposure Management (FEM) S100Falcon Exposure Management (FEM) S100 -
CrowdStrike
SC02 - Selling MDR & Cybersecurity as a Services v1.0 - Sales ConsultantSC02 - Selling MDR & Cybersecurity as a Services v1.0 - Sales Consultant -
Sophos
SC02 - Selling MDR & Cybersecurity as a Servives v2.0 - Sales ConsultantSC02 - Selling MDR & Cybersecurity as a Servives v2.0 - Sales Consultant -
Sophos
SU01 - Sales Fundamental 2025 UpdateSU01 - Sales Fundamental 2025 Update -
Sophos
Sophos - Sales FundamentalSophos - Sales Fundamental -
Sophos
Microsoft Certified: Azure Fundamentals
Microsoft 365 Certified: Fundamentals
Bitdefender Certified - Business solutions Portfolio
Bitdefender Certified - Sales Specialist Bitdefender Consumer Line
Bitdefender Certified - Service Providers Portfolio
Bitdefender Certified Technical Specialist
Veeam Certified Technical Sales Professional Ransomware & DR
Veeam Sales professional
Certification
- Bitdefender Certified - Sales Specialist
- Bitdefender Certified - Technical Specialist
- Microsoft Certified - MS 900 Fundamental
- Bitdefender Certified - Business Solutions Portfolio
- Veeam Certified - Technical Sales Professional Ransomware & DR
- Microsoft Certified - Azure Fundamentals
- Bitdefender Certified - Service Provider Portfolio
- Veeam Certified - Sales Professional
Timeline
Business Development Manager
Know All Edge IT Infrastructure
08.2025 - Current
Partner Account Manager
BPS Middle East FZ LLC
02.2023 - 07.2025
Sales Operations Renewals & Expansions Specialist
Trinexia
05.2022 - 11.2022
IT Sales/Project Coordinator
BlueChip Computer Systems LLC
04.2018 - 03.2022
Bachelor of Technology - Computer Science
Gujarat Technological University
High School -
Emirates National School
Product Knowledge
- Microsoft
- Veeam
- Acronis
- BitTitan
- Bitdefender
- OpenText
- Digital Guardian/Help Systems
- Zerofox
- AccessData
- Entrust
- Cisco
- Sophos
- Fortinet
- Crowdstrike
- Cisco
- Sehnasegura
- Sectona
- Mimecast
- Checkpoint
- Darktrace
- Safetica
- Forcepoint
- SearchInform
- Bolden James
- Manage Engine
- Beyond Trust