VIGIN VARGHESE KURAKAR
Sharjah,UAE
Summary
Accomplished IT & Software Development Head with over 15 years leading digital transformation and ERP implementation across manufacturing and trading industries. Expertise in software development, infrastructure management, cybersecurity, and strategic IT leadership. Proven track record in modernising legacy systems, enhancing data security, and driving efficiency and innovation. Strong skills in ERP implementation, database management, network security, cloud computing, and disaster recovery planning.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work history
IT & Software Development Head
AMMAT GLASS INDUSTRIES FZE
Dubai, UAE
2020.11 - 2026.06
- Define and implement IT and digital transformation strategies aligned with corporate goals.
- Advise senior management on emerging technology trends and risk mitigation actions.
- Establish IT governance structures that align business and technology roadmaps.
- Oversee IT staffing, competency development, performance evaluation, and succession planning.
- Manage enterprise-wide IT infrastructure including servers, networks, storage, and data centres.
- Ensure uninterrupted IT operations using SLAs, backups, and disaster recovery procedures.
- Conduct system audits to confirm compliance, reliability, and IT standards adherence.
- Control IT budgeting, procurement, and vendor relationships to optimise expenditure.
- Direct custom software development and ERP modernisation from concept to deployment.
- Lead migration from legacy Visual FoxPro to VB.net/SQL Server or cloud architectures.
- Oversee system design, testing, version control, and release management processes.
- Promote automation tools and analytics to optimise digital processes across departments.
- Safeguard company assets through endpoint protection and access control mechanisms.
- Ensure compliance with data protection laws and regulatory requirements for IT systems.
- Monitor and respond to cyber threats, vulnerabilities, and audit findings with countermeasures.
- Supervise IT support operations and resolve user incidents within agreed timelines.
- Deliver training on new systems, ERP modules, and security awareness requirements.
- Promote innovation culture through learning initiatives and continuous improvement within IT department.
ERP Engineer / System Admin
MUMUSO GENERAL TRADING LLC
Dubai, UAE
2017.11 - 2020.10
- Maintained ERP application for uninterrupted operations across all retail branches and departments.
- Monitored ERP workflows to strengthen system reliability and reporting accuracy across branches.
- Created custom ERP tools and real-time analytics dashboards for departmental productivity.
Sr. Implementation Engineer
MYCOM SYSTEMS LLC
Dubai, UAE
2016.03 - 2017.10
- Implemented and supported POS and ERP systems for retail and restaurants across UAE.
- Led proactive implementation and support team delivering customer-focused technical services.
- Improved project turnaround and customer satisfaction through efficient rollouts and support.
- Attended onsite client meetings across project phases from requirements to go-live.
- Delivered end-user training as database administration and web server SME.
- Executed T-SQL scripts and performed SQL Server database operations for maintenance.
- Developed training materials and ran knowledge transfer for IT operations staff.
- Trained new employees on procedures, software modules, and customer service standards.
- Created and maintained documentation, SOPs, and process flows for standardisation.
- Shared knowledge through training and documentation to speed onboarding and adoption.
Implementation Specialist
COMRADE INFO SYSTEMS LLC
Dubai, UAE
2010.01 - 2016.02
- Managed end-to-end ERP implementations, aligning technical solutions with client objectives daily.
- Implemented and supported multiple ERP deployments, improving data accuracy continuously.
- Led ERP session and module customisation, integrating with business functions smoothly.
- Gathered requirements with stakeholders, documented processes, and wrote customisation specifications.
- Administered ERP systems by managing users, authorisation, and configuration across clients.
- Guided users and management through periodic reviews, resolving functional ERP issues.
- Researched and deployed ERP updates, improving capabilities for changing business needs.
- Guided users and management using ERP modules, resolving issues and improving proficiency.
- Enhanced ERP performance through custom modules, Crystal report automation, and database tuning.
- Developed Crystal reports v8.5 and v9.2 for financial and operational reporting.
- Handled customer invoicing in ERP, resolving billing and booking system queries.
- Configured SQL Server databases, including security and client-server communication settings.
- Resolved LAN/WAN connectivity faults, and ran server backups and disaster recovery plans.
- Delivered post-implementation support and training, strengthening customer relationships consistently.
Education
Bachelor - Electronics and Telecommunication
College of Engineering
Munnar, Kerala 2002.01 - 2006.01
Bachelors - Computer Applications
RNTU University
Bhopal, India 2021.01 - 2023.01
Skills
Software Development
Full-Stack Development
Modern Programming Languages
Database programming
Cloud Computing
Network Security and firewall administration
IT Project Management
ERP Implementation
ERP Project Delivery
IT Management
IT Operations
Disaster Recovery
Project management
Cost optimisation
Budget Administration
Vendor and Stakeholder Management
IT Policies and Procedures
Network management
Antivirus management
Operating systems
Microsoft Office 365
G Suite and ERP Solutions
User Experience Design
End-User Support
Client relations
Cross-Functional Leadership
Team Management
Modern Programming Languages
Full-Stack Development
Timeline
Bachelors - Computer Applications
RNTU University
2021.01 - 2023.01
IT & Software Development Head
AMMAT GLASS INDUSTRIES FZE
2020.11 - 2026.06
ERP Engineer / System Admin
MUMUSO GENERAL TRADING LLC
2017.11 - 2020.10
Sr. Implementation Engineer
MYCOM SYSTEMS LLC
2016.03 - 2017.10
Implementation Specialist
COMRADE INFO SYSTEMS LLC
2010.01 - 2016.02
Bachelor - Electronics and Telecommunication
College of Engineering
2002.01 - 2006.01