Knowledgeable with experience in client management, sales strategy development and sales pitch presentations. Honest, confident and friendly communicator. Keeps up-to-date understanding of key markets, developing new strategies to capitalise on emerging customer trends.
Overview
16
16
years of professional experience
Work history
Operations Supervisor
MRV Technical Services LLC(ALL ELV WORK)
01.2019 - Current
Developed and implemented comprehensive business strategies for sales and marketing
• Established and cultivated solid business relationships with new or existing customers
• Met with client Project Managers and Procurement team, delivering presentations and educating on compani service features and offerings.
• Follow-up on the quotation sent and price negotiation
• Involved in operational activities, specially to minimise in-house idile employees
• valuated performance against goals and implemented appropriate development plans
.• Followp with client time keeper for time sheet collection with 5th of every month
• Submitting client invoices on timely manner and followup of last month payment.
Meeting with old clients with payment due for long time and collecting atleast PDC cheques instead of CDC if they are not
• Folloup with accounts team to ensure client payments
are cleared on time
Developed and implemented value-adding strategies to increase product and service profitability.
Generated new leads through networking at industry conferences and events.
Business Development Manager
BENNETT Group of Companies(Generator and Security
Dubai
04.2012 - 03.2019
Renting Generators from 30KVA to 1250KVA,load Banks and handling different Projects.
Getting Annual Maintenance contract of Generators from 30KVA to 1500KVA
Monthly Invoicing of More than 10MW
Follow up on leads and conduct research to identify potential prospects
Generated leads to bring in new client revenue and improve bottom-line profitability.
Closed complex, lucrative deals with new customers.
Develop new business via the established channels (telephone and help desk system) and mass communication
Generating sales leads for businesses by identifying potential clients and encouraging them to purchase products or services.
Operations Executive
Bennett Engineering LLC
Dubai
03.2010 - 03.2012
Main fuction is to bring more projects and perform other activities for the success of the business
• Attending breakdowns and repair works on emergency situations
• Responsible for Handling in Generators, Load banks and Cables
• Preparing, Service and Breakdown reports on Daily,Weekly and Monthly basis
• Keep monitoring on field works with technical team
• Making telephone calls and by visiting personally to the sub contract companies for the completion of the projects
• To ensure Generator Technicians carry out the correct services and Repairs and random checks on the workload
• To advice parts required and follow up of orders with Hire desk
• Verification on documentation which held byHDC mainly on DN, LPOs, Credit Notes and Invoices
• Arranging monthly Service Schedules for all Generators
• Assisted operations manager with planning of routine operations and special projects.
Software Support
NeST Group of Companies
07.2008 - 12.2009
Key Activities
Software support for Lakeshore Hospital Kochi
Desktop and Network support
Communicated technical concepts to customers clearly by phone, email and online chat.
Provided technical support throughout development phases of new products.
Troubleshot operating systems, hardware and software problems to identify root causes.
System Manager
IBM
05.2007 - 05.2008
Key Activities
Lotus notes configuration, Resolving tickets related to computer
Handling imaging team
Support for Symantec Anti-Virus
Controlled access to computer network, setting up accounts and access levels.
Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
Education
MBA -
OXFORD COLLEGE OF ENGINEERING
INDIA
/2007 - /2009
BCA - undefined
Mar Augushtinose College
2004
Skills
Sales leadership
Open and clear communicator
Warm and cold calling
Training and mentoring
Marketing expertise
Networking ability
Languages
English
Fluent
Hindi
Intermediate
Malayalam
Advanced
Accomplishments
Successfully Managed the staff members for 2020 metro Expansion Project( Generator rental for 3 Years)
Quantity Surveyor / Cost Estimator at AL BADR Cont. & Civil Construction Co. L.L.CQuantity Surveyor / Cost Estimator at AL BADR Cont. & Civil Construction Co. L.L.C