VIJAY MAHIPATI KURADE
Bhayander west,India
Summary
Experienced logistics and client services professional with expertise in shipment tracking, B/L verification, cross-country logistics, and customs compliance. Proficient in freight management, invoice processing, and financial reporting, with a strong focus on client relationship management and dispute resolution. Skilled in utilizing Cargowise software, CRM systems, and Microsoft Word to streamline operations and enhance customer engagement. Adept at handling complex documentation processes while providing executive support and ensuring seamless coordination between clients and teams. Committed to delivering efficient solutions that drive operational excellence and foster long-term client satisfaction.
Overview
8
8
years of professional experience
Work history
CUSTOMER SERVICE EXECUTIVE
SWIFT CARGO PVT LTD, MUMBAI
MUMBAI
04.2022 - 12.2025
- Track and trace the shipments.
- Inform the consignee about the status of the shipments daily.
- B/L verification.
- Follow up with the SSL for Freight and customs release.
- Coordinate with SSL for availability and LFDs of the shipments.
- File dispute with SSL for any Demurrage and detention invoices and for LFD extension.
- Follow up with exam sites for exam status, invoices, payment, and release of the shipments.
- Handling cross country shipments other than INDIA origin.
- Job creation of the shipments. (Cargowise Software)
- Posting invoices as per Buy and sell rate and sending to consignee for payment.
- Handling VIP clients Such as Nissin, JPP, NIPPON, TATVA CHINTAN, BKT.
- Follow up with SSL for Line arrival Notices and other shipments related documents.
- Doing IFA for the invoices which needs to pay to SSL, exam sites or trucker.
- Following up with the trucker for DOOR delivery.
- Sector: Freight forwarder
Jr. Officer.
GP PARSIK CO. OP. BANK. LTD. Mumbai, INDIA.
Mumbai
12.2017 - 04.2022
- Inward and outward cheques clearing.
- Detect any discrepancies in the cheques and inform the customer accordingly.
- Updating bank/passbook for customer’s as per their request.
- Assisting new customers with opening accounts and formalities/procedure.
- Assisting customers with their credit/debit balance.
- Printing and handling of cheque book request.
- Worked as a branch cashier/teller.
- Processing and authorization of NEFT, RTGS.
- Handled FDR counter.
- Checking and distributing documents and correspondence.
- Make daily reports for the departmental heads.
- Help all the customers that come to the department with any problem.
- Make correct calculations and stay updated on the latest banking practices.
- Nature of work/responsibilities:
Education
Bachelors - Finance and Accounting
Mumbai University
HSC - undefined
Maharashtra state board
SSC - undefined
Maharashtra state board
Skills
- Shipment tracking
- B/L verification
- Dispute resolution
- Cross-country logistics
- Client coordination
- Invoice processing
- Freight management
- Customs compliance
- Document handling
- Financial reporting
- Client relationship management
- Cargowise software
- Customer services
- Customer queries
- Customer engagement and interaction
- Customer and staff support
- Customer engagement
- Executive support
- Microsoft Word
- CRM/CRO
- Client engagement
Languages known
English, Hindi, Marathi
Hobbies
listening to music, playing cricket
Disclaimer
I hereby declare that the above-mentioned information is true to the best of my knowledge and belief. Date : Place: MUMBAI (VIJAY M. KURADE)
Profile:
- Self-motivated, responsible and ability to work in fast paced environments.
- Confident and poised in interactions with individuals at all levels.
- Ability to multi-task and work under pressure.
- Trustworthy, honest, and ethical.
- Have good influencing, convincing & interpersonal skills.
- Friendly & pleasing mannered with good people skills.
- Young, energetic, enthusiastic with a desire to achieve the desired goals.
- Possess good work attitude, organizational and coordination skills.
- A good team player who can shoulder responsibilities.
- Can work under pressure & meet deadlines without compromising quality.
Summary of qualifications:
- Strong ability to effectively multi-task in a fast-paced office environment.
- Exceptional interpersonal communication skills, both written and verbal
- Motivated towards achieving set goals and deadlines in a timely manner.
- Professional and energetic work attitude.
Timeline
CUSTOMER SERVICE EXECUTIVE
SWIFT CARGO PVT LTD, MUMBAI
04.2022 - 12.2025
Jr. Officer.
GP PARSIK CO. OP. BANK. LTD. Mumbai, INDIA.
12.2017 - 04.2022
HSC - undefined
Maharashtra state board
SSC - undefined
Maharashtra state board
Bachelors - Finance and Accounting
Mumbai University