VIJAYAKUMAR V
Coimbatore
Summary
Ambitious finance professional, aiming for challenging assignments and my expertise lies in being able to strike the right balance between being profit and wealth maximization. A self-motivated & result focused professional, seeking an opportunity to utilize career experience, skills to contribute to my own objectives along with the success of company offering potential for challenge and pace.
Overview
9
9
years of professional experience
Work History
Transaction Monitoring Executive
Primasoft Technology EST
12.2023 - Current
- Complete KYC onboarding for new and pre-existing merchant client
- Working with merchant clients (E-Commerce and Skill Based Game) payment screening
- Transaction monitoring of merchant accounts to check potential fraud and the transaction flows
- Identify key controls, authorized signature, representatives and UBO and IBO with respective percentage of shares they hold with the company
- Review and validate account opening documentations make sure all require documents are in Compliance & meeting production target volumes and dates as advised
- Performed appropriate and Confidential handling of sensitive Information
- Preparing additional documents such as MRF, BOR, LOD, to onboarding new merchant.
Team Coach
Hexaware Technologies
07.2019 - 10.2023
- Expertise in payment internal reconciliation post processing of funds in their cards and has knowledge in remittance advice and remit file process, handing resolving queries towards end customers.
- Managed the payment investigation of remittance advise and payment postings, ensure that there are no errors in overall process
- Also ensured responsibility for process standardization & service delivery management
- Internal audits carried out to ensure that the quality & controls are in place
- Identifying training need and preparation of training calendars & learning contracts for the team
- Training, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets
- Measuring process performance and monitoring progress daily and preparing and implementing action plans in case of gaps
- Motivating the team members and conducting the fun at work on a weekly base.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Senior Associate
TCS
09.2015 - 07.2019
- Payments team - Banking operations it involves all operation in banking, customer setup team, DD Team, AFU team, helpdesk, front office and back office team
- We investigate all the credits and debits though which payment method receiving in our account using of SWIFT and apply to the same card accounts, besides we do generate collection files for SEPA and NON SEPA, resolving client and customer queries, maintains recon, and posting.
Skills
- Undergone courses in Computer basics - MS Office (Well versed with excel)
- Knowledge in MT 103 swift copy and payment investigation
- Payment Gateways in banking system
- Certification in banking and commercial cards
- Manual testing in production application files (X-ceptor System, ECS, PACT)
Key Result Areas
Operations Management
- Played a vital role in resolving the customer queries and responding them with the required information, which resulted as best employee.
- Involved in quality checking for all the processes handled in the team.
- Awarded with “Best Employee” twice for delivered with 100% reports without zero error and the customer queries.
- Implementation of moving corporate to the usage of remit file processing, reduced the hike in payment volumes & reduction of unapplied payments and fund transfer.
- Preparation of client/organization MIS.
- Training sessions conducted to the new joiners & clients.
- Been a key process SME in the development of various processing system modules development and testing.
Customer Relationship Management
- Interacting with RSM/implementation manager for understanding their needs & suggesting the most viable solutions.
- Analyzing the corporate customer’s revenue and sharing reports on monthly.
Academiccredential
- B.Sc., Biochemistry, 2012-2015, RVS College of Arts & Science, passed out with 79% first class distinction.
- 12th, 2012, Government Higher Secondary School, passed out with 62%.
- 10th, 2010, Government Higher Secondary School, passed out with 73%.
Currentaddress
Door No 202/87,
Thirumurgan Nager
Palathurai Main road,
Madukkarai,
Coimbatore, 641105,
Tamilnadu, India
Linguisticskills
- English
- Tamil
Personal Information
Date of Birth: 08/29/94
Disclaimer
I hereby declare that the information provided above are very true to my knowledge and the same can be tested at any stage of my career.
Timeline
Transaction Monitoring Executive
Primasoft Technology EST
12.2023 - Current
Team Coach
Hexaware Technologies
07.2019 - 10.2023
Senior Associate
TCS
09.2015 - 07.2019
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