Vijayakumar
Dubai,UAE
Summary
Dedicated professional committed to leveraging sales and marketing expertise within Retail Banking to foster company growth with integrity and transparency.
Overview
11
11
years of professional experience
Work history
BRANCH SALES OFFICER
RAK BANK
SHARJAH, UAE
2024.03 - Current
- Contact new and existing customers to sell products which they are currently not using and grow company business.
- Sales of Islamic and Conventional account opening, Personal Loan, Credit card and SME A/C, Business Loan, Bancassurance products. (Met Life)
- Contact new customer to onboarding of different segments such as PSB, PRB and SME
- Identifying, planning, organizing activities for each cases right from the beginning and Developing accurate quality standards.
- Provide customers with accurate information of all products and regions.
- To achieve assigned sales target on monthly wise.
- Selling Multi products like, Retail banking as well as Investments.
- Resolve customer queries / issues and facilities customer service.
- Team management, Quality Assurance / Leadership, Problem Solving.
- Consistently arrived at work on time and ready to start immediately.
- Increased customer satisfaction by resolving issues.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
DIRECT SALES OFFICER
MASHREQ BANK
Dubai, UAE
2021.10 - 2024.02
- Maintain effective business relationship with all branches and internal departments.
- To achieve assigned sales target on monthly wise.
- Selling all Retail Products with Investments. (Like CASA, CC, Personal Loans, Life Insurance)
- Selling Multi products like, Retail banking as well as Investments.
- Build the customer relationship for the long term
- Document verification.
- Developed strong relationships for customer loyalty through consistent follow-ups.
- Utilised persuasive communication techniques to convert prospects into loyal customers.
SALES OFFICER
FIRST ABUDHABI BANK(FAB)
Dubai, UAE
2015.02 - 2021.03
- Proactive, High Motivation & Strong Sales Skills.
- Customers focused & Service Quality.
- Capitalize on-cross selling opportunities.
- To recommend customer applications which are considered good credit risk and as per Bank policy.
- Be aware of competition and suggest changes for product improvements.
- Maintain effective business relationship with all branches and internal departments.
- To ensure that routine problems and complaints are handled professionally and only minimal significant issues are escalated to Team Leader
- To achieve more than 100% core products sales target to build new customer base in FAB
- Selling Multi products like, Retail banking.
- Build the customer relationship for the long term.
- Document verification.
- Boosted product awareness by conducting frequent sales presentations.
- Maintained detailed records of all sales activities for optimal organisation and tracking.
- Travelled extensively for face-to-face interactions with prospective clients and business partners.
Education
Bachelor of Science (B.Sc.) - Mathematics
Sr.Josheph's College(Autonomous)
2003
Master of Business Administration (MBA) -
Adaikalamatha Institute of Management
2005
Skills
- Key competencies
- Sales strategy and marketing
- Client engagement
- Team leadership
- collaboration with business development & processing unit
- New employer listing
- Digital marketing
- Customer relationship management
- New client innovation
- Meet sales objectives
Languages
Tamil
Native
English
Advanced
C1
Malayalam
Intermediate
B1
Hindi
Beginner
A1
DRIVING LICENSE
Valid UAE Driving License