VIJAYAPAL K

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• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Cultivated and maintained relationships with key decision-makers in hospitals, drug stores, leading pharmacy groups , and other healthcare facilities.
• Collaborated with healthcare professionals to understand their needs and provided tailored solutions.
• Conducted regular sales training sessions to enhance the skills of the sales team and improve overall performance.
• Participated in industry conferences and events to network and promote company products.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Presented professional image consistent with company's brand values.
• Penetrated new territories, successfully establishing relationships with accounts
• Supported territory growth by working with sales leaders and using effective targeting of under-tapped regions

• Analyzed past sales data and team performance to develop realistic sales goals.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Planned, implemented, and tracked sales and marketing strategies to promote brand products.
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention

• Handled customer inquiries and suggestions courteously and professionally.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Employed comprehensive benchmarks to establish and monitor customer service standards.
• Assessed customer service trends and evaluated complaints to determine areas in need of enhancement.
• Introduced customer feedback system to gather insights and improve service delivery
• Developed strong relationships with clients, resulting in repeat business and positive feedback