Vijendra Prasad PR
Dubai
Summary
With a proven track record at Alphabeta Properties LLC, I excel in property management and customer service, ensuring operational efficiency and tenant satisfaction. Skilled in preventive maintenance and team supervision, I've significantly enhanced building operations and team dynamics, demonstrating a strong ability to manage budgets and foster positive vendor relations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Building Supervisor
Alphabeta Properties LLC
01.2024 - Current
- Enforced tenant and vendor compliance with insurance requirements and coordinated claims.
- Managed implementation and operation of building preventive maintenance program.
- Ensured health and safety regulations were followed by all personnel working onsite.
- solved customer complaints in a timely manner while adhering to company policies and procedures.
- Handled occupant complaints and dealt with issues.
- Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
- Directed maintenance and operations of facility systems to minimize service interruptions.
- Enforced building policies and procedures to keep facility safe for staff and visitors.
- Developed preventative maintenance plans to reduce downtime and optimize equipment performance.
- Conducted property walkthroughs to inspect building and occupant standards.
- Maintained records of building maintenance requests, repairs, inspections and other related activities.
- Monitored security systems including alarms and access control points throughout the facility.
- Supervised the daily activities of a team of maintenance workers and ensured that all tasks were completed in a timely manner.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Trained new employees on proper safety protocols when operating machinery or performing hazardous tasks.
Building Manager
SM Residence, Meydan
04.2021 - 01.2024
- Managed and oversaw operations, maintenance and administration of properties.
- Responded to tenant inquiries and complaints, ensuring high levels of tenant satisfaction.
- Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Maintained accurate records of building operations, including tenant information, lease agreements, rent collections.
- Managed the budget for the facility, ensuring cost effectiveness in all areas of operation.
- Oversaw daily operations of the building to ensure smooth functioning of all activities within it.
- Developed and managed annual budgets for building operations and maintenance.
- Coordinated with security personnel to ensure the safety and security of the building and its occupants.
- Supervised staff members responsible for cleaning services and other duties related to building management.
- Handled customer inquiries regarding rental agreements or other matters related to the facility.
- Negotiated leases with prospective tenants on behalf of property owners.
- Handled variety of building maintenance responsibilities, including replacement of door locks and repair of heating and air conditioner problems.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Mentored building staff personnel, which boosted team dynamics and maintained pleasant workplace for all.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Some College (No Degree) - Hospitality and Tourism Management
Vijayaba National Collage
Sri LankaSkills
- Building maintenance
- Preventive maintenance
- Property management
- Budget management
- Tenant relations
- Customer service
- Team supervision
- Vendor coordination
- Communication skills
Certification
- UAE Valid Driving License.
- Certified Train The Trainer Jetwing Hotels Sri Lanka.
- Certification in Housekeeping and Front Office Operation.
Accomplishments
- Certified Train the Trainer Jetwing Hotels LTD
- Certificate Hotel Housekeeping
- Certificate Front office Operation
Languages
1,A1,4,B2
References
References available upon request.
Timeline
Building Supervisor
Alphabeta Properties LLC
01.2024 - Current
Building Manager
SM Residence, Meydan
04.2021 - 01.2024
Some College (No Degree) - Hospitality and Tourism Management
Vijayaba National Collage
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