Experienced Airline Cargo professional with 16 years in aviation. Expertise in cargo operations, logistics, and management. Dedicated to optimizing efficiency, ensuring seamless handling, and delivering exceptional service. Eager to collaborate with a motivated team to drive operational excellence and achieve organizational objectives.
As a Cargo Operations Supervisor, I oversee the efficient handling and distribution of cargo, mail, and express products within my designated area. This involves managing and guiding a team of Cargo Handling Assistants, ensuring productivity targets are met while adhering to safety and security standards. My responsibilities include accurately processing cargo documents, monitoring import cargo receipt and breakdown, resolving related issues, and preparing necessary documentation in compliance with regulations. I also liaise with stakeholders to handle irregularities, claims, and customer queries effectively. Additionally, I update flight handling reports, dispatch post-flight information, and manage cargo reservations promptly and accurately.
Managed aircraft capacity, optimized profit margins, and oversaw all cargo operations. Led a team in efficiently loading and unloading cargo and baggage for incoming and outgoing flights. Collaborated across departments to ensure smooth operations and adherence to loading instructions. Supervised load control officers and ensured compliance with loading procedures. Planned cargo loading to maximize aircraft capacity and efficiency.
Coordinate loading and unloading of cargo for trucks and aircraft, ensuring safety and efficiency. Maintain accurate inventory records and prepare shipping documentation. Collaborate with the team to prioritize tasks for timely deliveries. Enforce safety procedures and troubleshoot cargo issues.