Summary
Overview
Work history
Education
Skills
Websites
Languages
Affiliations
Generic

Vijith M

Dubai,united arab emirates

Summary

Positive and aspiring, well-suited for Sales Attendant role. Demonstrates strong customer service and communication skills, with knack for problem-solving. Capable of driving sales and enhancing customer satisfaction.

Skilled technician with focus on mobile phone repair and troubleshooting. Capable of resolving hardware and software issues efficiently, leveraging expertise in diagnostics and problem-solving. Committed to providing high-quality service and ensuring customer satisfaction.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

14
14
years of professional experience
2013
2013
years of post-secondary education

Work history

Mobile Phone Technician Cum Sales

Al Fida electronics Trading llc
International City, Dubai
2016.11 - Current
  • Applied practical solutions to address recurring system issues, boosted productivity levels considerably.
  • Coordinated closely with wider team members for successful completion of tasks within deadlines.
  • Followed detailed schematics to ensure precision in assembly works, improved product quality.
  • Streamlined operations by implementing effective troubleshooting techniques.

Mobile phone technician

Gulf Flower trading llc
Muscat , Oman
2014.07 - 2016.03
  • Escalated more complex issues to senior technicians when necessary; worked collaboratively to resolve them swiftly.
  • Maintained a clean workspace and followed safety precautions to reduce risk of accidents or damage to devices.
  • Improved customer loyalty with consistent high-quality service and communication.
  • Installed software updates and applications on customers' devices, improved user experience significantly.

Mobile phone technician cum Purchaser

Fono Mobiles
Taliparamba, Kannur Dist., India
2013.02 - 2014.06
  • Maintained a clean workspace and followed safety precautions to reduce risk of accidents or damage to devices.
  • Installed software updates and applications on customers' devices, improved user experience significantly.
  • Tracked shipping and delivery times, rectifying delays or issues swiftly.

Sales

touch Mobile
Payyanur.Kannur, India
2012.02 - 2013.01
  • Developed robust sales strategies for business growth.
  • Created sales guides to educate and support sales representatives.
  • Input sales, purchase and cash transactions.

Education

Diploma - Electronics

Bridco And Britco Mobilephone Technical Institute
India
2011.05 - 2011.12

MRRTV - Electronics

KPR Gopalan Smaraka Higher Secondary School
India
03.2011

SSLC -

Moothedath Higher Secondary School
India
2008.06 - 2009.03

Skills

  • Customer Service
  • iOS
  • Smartphone repair
  • Equipment Maintenance
  • Sales and marketing
  • Sales techniques
  • Sales driving
  • Communication skills

Languages

English
Upper intermediate
Malayalam
Fluent
Arabic
Upper intermediate
Hindi
Fluent
Tamil
Intermediate

Affiliations

  • Making New Relationship, Travelling, Coocking
Vijith M