Vikas Hire
Dubai
Summary
ABOUT ME
Enthusiastic and hardworking Restaurant Manager with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards. Savvy marketer with a proven track record of improving revenue, reducing turnover, and increasing customer satisfaction.
Overview
9
9
years of professional experience
Work History
RESTAURANT GENERAL MANAGER
BUSCH GARDENS, VIKAS VISHWAS HIRE
2018.10 - 2020.05
- S.A
- 6 Months in
RESTAURANT MANAGER
FABCAFE FOODS PVT LTD
- Accountable for entire Operations & Training
- Handling Guest reviews effectively
- Analyze & plan restaurant sales level & profitability
- Corporate Tie-Ups & all marketing Prospects
- Inventory Management
- Responsible for sales growth (People Management)
- Recruit, Train, Manage & Motivate Staff
- NSO (New Store Opening)
- Prompt Decision Making
- Conflict Resolution
RESTAURANT MANAGER
ORANGE MINT
2017.06 - 2018.08
- Responsibilities of Operations & Sale
- Handling Guest Service / Satisfaction
- Responsible for Increasing Profit / Maximize Revenue
- Training & Development
- Restaurant Audits to Ensure SOP’s
- Roistering & Scheduling
- Bar Stock Inventory
- Staff Management / Compliance Policy
- Guest Concern & Feedbacks
- Costing / Inventory
ASISTANT RESTAURANT MANAGER
Cleaning of Restaurants & Grooming
2016.08 - 2017.06
Module
PIZZA HUT, DEVYANI INTERNATIONAL LIMITED
- Taking care of training for entire store, Trainer of Shift Manager
- Development Programe & Promotions for Growth of all
- Soft Skills Training Personality Developmet Training Modules Training
- Customer Handling Sessions
- Auditing & Inventory
- Customer Mania Sessions / Role Plays
- Developing Champs Sessions
- Building & Analyzing APC.
ASISTANT WAITER, CRYSTAL CRUISES
2014.11 - 2016.05
- Handling Restaurant Service
- Taking care of entire allotted service
- Food Pick-Up
- Setting up the stations
- Cleaning & Deep cleaning in USPH
- Delivering quality service with 100% GSM.
SHIFT MANAGER
TACO BELL RESTAURANT
2014.01 - 2014.08
- Shift Handling
- Controling Wastage
- Ensuring Sanitation Standards
- Maximize Customer Satisfaction
- Managing Staff
- Guest Satisfaction
- Cash Management
LOUNGE SUPERVISOR
2012.12 - 2013.12
- TAJ STATS AIR CATERING
- Shift Handling
- Monitoring Staff Punctuality & Guide when required
- Ensure Personal & Food Hygiene
- Kitchen Adherence
- Controlling Wastage
ASISTANT STEWARD
INDIGO
2010.07 - 2012.12
- RESTAURANTS
- Table Service
- Front Desk Handling
- Order Taking
- Maintain Cleanliness of Dining
- Assist with Food Pick-Up & Back-Up for Cutlery & Table Turn Over.
Education
BACHELOR OF HOTEL MANAGEMENT - undefined
KOHINOOR COLLEGE OF HOTEL MANAGEMENT & CATERING OPERATIONS
Bachelor of Hotel management - undefined
Kohinoor College Of Hotel Management & Catering Operations
Skills
Revenue GenerationFinancial OversightInventory ControlEmployee RelationsTalent DevelopmentTrainingCustomer ServiceMotivational leaderSocial ExposureChange ManagementSTRENGTHSArticulateMulti-taskingIndustry knowledgeLeadership
Timeline
RESTAURANT GENERAL MANAGER
BUSCH GARDENS, VIKAS VISHWAS HIRE
2018.10 - 2020.05
RESTAURANT MANAGER
ORANGE MINT
2017.06 - 2018.08
ASISTANT RESTAURANT MANAGER
Cleaning of Restaurants & Grooming
2016.08 - 2017.06
ASISTANT WAITER, CRYSTAL CRUISES
2014.11 - 2016.05
SHIFT MANAGER
TACO BELL RESTAURANT
2014.01 - 2014.08
LOUNGE SUPERVISOR
2012.12 - 2013.12
ASISTANT STEWARD
INDIGO
2010.07 - 2012.12
RESTAURANT MANAGER
FABCAFE FOODS PVT LTD
Module
PIZZA HUT, DEVYANI INTERNATIONAL LIMITED
BACHELOR OF HOTEL MANAGEMENT - undefined
KOHINOOR COLLEGE OF HOTEL MANAGEMENT & CATERING OPERATIONS
Bachelor of Hotel management - undefined
Kohinoor College Of Hotel Management & Catering Operations