VIKAS PRADHAN
DUBAI,UAE
Summary
"Passionate and seasoned Restaurant Supervisor with over 12 years of unwavering commitment to elevating hospitality. Adept at orchestrating seamless dining experiences, I bring a wealth of expertise in team leadership, customer satisfaction, and operational excellence. From fine-tuning service protocols to fostering a culture of excellence, I am dedicated to ensuring every guest leaves with not just a satisfied palate but a memorable journey in hospitality."
Overview
14
14
years of professional experience
Work history
Restaurant Supervisor
REVELRY & AVATARA(PASSION F&B)
11.2023 - Current
Restaurant Supervisor
Acappella (PASSION F&B))
Dubai
02.2019 - 10.2023
Waiter
Tresind, (PASSION F&B)
Dubai
07.2017 - 02.2019
Shift Manager
Rossell Hospitality
New Delhi
10.2016 - 05.2017
Guest service officer
Rossell India ltd
New Delhi
06.2013 - 04.2016
Waiter
Country Inn Suites
Ghaziabad
01.2012 - 04.2013
Industrial Trainee
The Grand Hotel
New Delhi
04.2010 - 09.2010
Education
WSET LEVEL 2 IN WINE -
GRAPES AND SECRETS
Dubai 11.2023 - 11.2023
Bachelor of science - HOSPITALITY AND CATERING MANAGEMENT
Sikkim Manipal university
09.2011
Skills
- Training Team members in improving their service levels and techniques
- Handling operational functional like briefing and duty roasters
- Managing inventory and daily basics
- Managing wine cellar & Wine training
- Eye for detail
- Efficient and proactive
- Team management
- Leads by example
- Customer service
- Leadership
- Communication skills
- Knowledge of [posits &Shawman]
- Drinks upselling
- Team building
- Time management
Languages
English
Advanced
Hindi
Advanced
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Restaurant Supervisor
REVELRY & AVATARA(PASSION F&B)
11.2023 - Current
WSET LEVEL 2 IN WINE -
GRAPES AND SECRETS
11.2023 - 11.2023
Restaurant Supervisor
Acappella (PASSION F&B))
02.2019 - 10.2023
Waiter
Tresind, (PASSION F&B)
07.2017 - 02.2019
Shift Manager
Rossell Hospitality
10.2016 - 05.2017
Guest service officer
Rossell India ltd
06.2013 - 04.2016
Waiter
Country Inn Suites
01.2012 - 04.2013
Industrial Trainee
The Grand Hotel
04.2010 - 09.2010
Bachelor of science - HOSPITALITY AND CATERING MANAGEMENT
Sikkim Manipal university
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