Vikash Kumar
Dubai
Summary
Hospitality professional with over five years of experience in hotel housekeeping operations. Expertise in resolving guest complaints with professionalism, resulting in high guest satisfaction ratings. Demonstrated ability to enhance cleaning procedures and streamline operations while upholding strict cleanliness standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Holiday Inn Express Hotel
07.2025 - 04.2026
- Briefed housekeepers on daily duties, maintaining smooth team operations.
- Motivated team members to deliver optimum results, leading by example through positive interactions with guests and staff.
- Reported maintenance issues to management, minimising potential safety risks.
- Supervised a team of 30 housekeeping staff, delegating tasks effectively and monitoring performance.
Housekeeping Team Leader
Hotel Indigo Dubai Downtown
04.2023 - 07.2025
- Monitored housekeeping staff compliance with health and safety regulations, minimising risks of accidents.
- Motivated team members to deliver optimum results, leading by example through positive interactions with guests and staff.
Housekeeping Room Attendant
Hotel Indigo Dubai Downtown
11.2021 - 04.2023
- Cleaned guest rooms and changed linen to high standards.
- Used specific cleaning products in each guest room as per company procedures.
Housekeeping Room Attendant
Vida Umm Al Quwain Resort
10.2020 - 10.2021
- Managed time effectively to complete scheduled tasks within allocated timeframes, demonstrating reliability and strong organisational skills.
Education
Bachelor of Arts -
Kunwar Asif Ali Kaisar Jahan Degree College
Unnao Uttar Pradesh05-2023
Intermediate education -
Prayagraj Uttar Pradesh
Prayagraj, Uttar Pradesh01-2020
Skills
- Skilled in Excel, Word, and PowerPoint
- Experienced with OPERA property management system
- performance monitoring
Certification
Certified (first aid CPR/AED), Certified (fire fighting & safety protection)
Languages
English
Hindi
Awards
Winning ways rockstar nomination for Hotel Indigo Dubai Downtown (two times). Won the employee of the month award at Vida Umm Al Quwain Resort, UAE.
Timeline
Housekeeping Supervisor
Holiday Inn Express Hotel
07.2025 - 04.2026
Housekeeping Team Leader
Hotel Indigo Dubai Downtown
04.2023 - 07.2025
Housekeeping Room Attendant
Hotel Indigo Dubai Downtown
11.2021 - 04.2023
Housekeeping Room Attendant
Vida Umm Al Quwain Resort
10.2020 - 10.2021
Bachelor of Arts -
Kunwar Asif Ali Kaisar Jahan Degree College
Intermediate education -
Prayagraj Uttar Pradesh