Vikash Mishra
Dubai,India
Summary
Accomplished Supply Chain Professional experienced in end-to-end supply chain management, fulfilment centre operations, and warehouse optimisation. Delivered significant efficiency improvements through value stream mapping and lean methodologies while driving effective team management and communication. Focused on optimising supply chain operations and implementing cost-effective solutions.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work history
Head of supply chain
Noon Minutes
Dubai, UAE
2025.11 - Current
- Supply Chain Head - Fulfillment & Replenishment @ noon entrusted with leading the First Mile , Line Haul & Middle Mile for Dubai & Abu Dhabi fulfilling 400K orders per day , with replenishment of 30K assortments from 5.6Mn units inventory.
- Developed strategic supplier relationships, improving product quality and delivery timescales.
- Streamlined supply chain procedures, enhancing overall operational efficiency by Middle Mile running efficiency and P&L
- Ensured compliance with industry regulations in all supply chain operations.
- Mitigated disruption risks by establishing alternative supplier networks.
- Optimized warehouse layout for improved picking and packing efficiency to improve P2D and IPH.
- Implemented robust inventory management system to ensure optimal stock levels.
Director Operations - FC Quick Commerce
ETERNAL - BLINKIT
Delhi, India
2025.06 - 2025.11
- Directed a cluster of four large fulfilment centres to optimise operations, ensuring efficient management of 180k to 340k square feet facilities for Blinkit.
- Led the processing of 600k to 800k outbound units, managing an extensive SKU range of 35k to 85k in grocery and pharmaceuticals.
- Oversaw a diverse team of 300 on-roll staff and 10,000 contractual employees, fostering a positive workplace culture and high retention rates.
- Implemented strategic initiatives that successfully reduced inventory pilferage and damage by 25% quarter-on-quarter.
- Achieved a consistent 99.4% fill rate for dark stores, contributing to high service levels on a daily basis.
Associate Director - Fulfillment & Sortation Centre - Cluster GENERAL MANAGER - FC-SC - RC
Flipkart India Pvt Ltd
Kolkata, India
2019.01 - 2025.04
- Facilitated first mile, middle mile, and quick commerce operations for wb bihar, ne and odisha, improving delivery times and service reliability.
- Supported alignment of strategic execution with corporate objectives.
- Assisted in managing daily operations of India's largest fulfilment centre overseeing high shipment volumes.
- Managed a large workforce across multiple sites, optimising scheduling and task allocation to enhance operational productivity.
- Drove improvements in cost efficiency and productivity through targeted process enhancements, resulting in streamlined operations.
- Ensured high levels of reliability and customer satisfaction by optimising operational metrics.
- Assisted in increasing network capacity for peak events by launching temporary flex sites.
Operations Manager - FC & SC Cluster Sites
Amazon India - ATPSPL
2017.01 - 2019.01
- Led P&L & ops across 7 states, managing FCs & SCs (55K-250K sq. ft.), line haul/long haul, and national distribution.
- Delivered 15%+ productivity gains, 20% defect reduction, 60% loss reduction, and 55% CPS improvement via Lean, automation & IPP optimization.
- Launched & expanded FC/SC warehouses up to 250K sq. ft. with 3M+ shipment inventory across East Zone.
- Drove 3+ strategic initiatives (route optimization, capacity planning, space productivity, IPP) scaled pan-India.
- Conceived and implemented innovative models for route optimization and capacity planning that were adopted as best practices pan-India, improving network-wide efficiency and resilience.
Operations Duty Manager - South Gateway
DHL EXPRESS
Bangalore , India
2015.01 - 2017.01
- Led 24/7 airside logistics for South & East India at BIAL, handling 100+ tons/day of international cargo with 100% compliance.
- Transformed DHL's Bangalore Gateway into a benchmark facility - 100+ tons/day, 72 staff, 100% compliance, 15% efficiency gain while maintaining 99.9% OTP.
- End-to-End Operations: Managed export/import/transfer ops, customs clearance, bonded warehouse, and fleet for JIT deliveries.
- Continuous Improvement: Drove 15% efficiency gain via process redesign and resource optimization.
- Key Impact: Ensured 99.9% on-time performance for time-critical express shipments across 50+ international destinations.
Senior Executive - SAP Presales Consultant
WIPRO INFOTECH
Bangalore, India
2014.01 - 2015.01
- Solution Architecture: Translated business needs into technical requirements, designing To-Be systems that improved client operations.
- End-to-End Bid Leadership: Owned proposal development from AS-IS analysis to commercial pricing along with the Technical SMEs.
- Industry Specialization: Delivered tailored solutions for manufacturing/logistics clients, reducing their process bottlenecks.
- Technical Bridge: Coordinated between business stakeholders and central IT teams to create feasible, innovative proposals.
Assistant Manager - Raw Material Handling
VEDANTA ALUMINIUM LTD.
2009.01 - 2012.01
- Led end-to-end material movement for aluminum production facility, managing 150+ personnel and 500+ tons daily handling.
- Operational Leadership - Directed inbound/outbound logistics of alumina & aluminum, optimizing crane/BTAP/truck operations to achieve 98% on-time loading.
- Process Excellence - Achieved 15% cost savings via budget-controlled procurement coordination ,Implemented digital tracking system, improving shipment visibility by 30%
Education
Master of Business Management - Operations Management
IIT , BANARAS HINDU UNIVERSITY
VARANASI 2012.01 - 2014.01
B TECH - Electronics and Communications
DR. D Y PATIL , PUNE UNIVERSITY
PUNE 2005.01 - 2009.01
Skills
- Supply Chain E2E
- Fulfilment centre management
- Warehouse Operations
- Distribution and Operations
- Transport management
- E commerce & Quick Commerce
- Value Stream Mapping & Lean
- Loss Reduction
- Team management
- Team leadership
- Critical Thinking
- Effective Communication
- Time Management
- Leadership skills
LANGUAGES
English (Fluent)
Native
Hindi (Fluent)
Native
Personal Information
Title: GENERAL MANAGER - FULLFILLMENT CENTRE
References
- Renuka Sangaram, Vice President, Non Large, EKart
- Abhijeet Kadam, Senior Director, Non Large, EKart
Timeline
Head of supply chain
Noon Minutes
2025.11 - Current
Director Operations - FC Quick Commerce
ETERNAL - BLINKIT
2025.06 - 2025.11
Associate Director - Fulfillment & Sortation Centre - Cluster GENERAL MANAGER - FC-SC - RC
Flipkart India Pvt Ltd
2019.01 - 2025.04
Operations Manager - FC & SC Cluster Sites
Amazon India - ATPSPL
2017.01 - 2019.01
Operations Duty Manager - South Gateway
DHL EXPRESS
2015.01 - 2017.01
Senior Executive - SAP Presales Consultant
WIPRO INFOTECH
2014.01 - 2015.01
Master of Business Management - Operations Management
IIT , BANARAS HINDU UNIVERSITY
2012.01 - 2014.01
Assistant Manager - Raw Material Handling
VEDANTA ALUMINIUM LTD.
2009.01 - 2012.01
B TECH - Electronics and Communications
DR. D Y PATIL , PUNE UNIVERSITY
2005.01 - 2009.01