VIKRAM C. H
Dubai,UAE
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Demonstrates strong capabilities in cloud platforms including Azure, AWS, and OCI, as well as containerisation and orchestration with Docker and Kubernetes.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Assistance Manager - Technology
Synechron Technologies LLC
Dubai
08.2021 - 11.2025
- Developed containerisation strategies, improving deployment efficiency.
- Automated Azure infrastructure deployment using Terraform, reducing provisioning time by 50%
- Managed 15+ Azure resources including VNETs, VMs, Load Balancers, and Key Vaults, improving environment stability and deployment efficiency by 25%.
- Piloted change management initiatives successfully improving organisational adaptability.
- Implemented cost reduction measures, reduced overhead expenses.
- Managed team dynamics by implementing conflict resolution strategies.
- Optimised cloud efficiency by developing and implementing Azure, AWS and OCI solutions.
Senior Lead Engineer (Systems Programmer III)
FIDELITY INFORMATION SERVICES INDIA PRIVATE LIMITED
Bengaluru
11.2019 - 08.2021
- Developed strategic plans to improve overall productivity and Increased sales by 10%
- Provided technical guidance to junior engineers fostering their professional development.
- Enhanced system performance with comprehensive troubleshooting and root cause analysis.
- Coordinated with cross-functional teams for successful project completion.
- Conducted regular maintenance checks to prevent system downtime.
- Provided technical expertise in troubleshooting and resolving engineering challenges.
Systems Administrator
SAFRAN AEROSPACE INDIA Ltd
Bengaluru
05.2016 - 11.2017
- Managed user accounts including password resets and access level changes-enhancing overall security 40%.
- Evaluated and recommended hardware upgrades based on user needs and budget constraints.
- Developed processes for proactive problem detection; mitigated potential issues before escalated into bigger problems.
- Optimised network efficiency through routine performance checks and adjustments.
Education
Bachelor of Engineering - Electronics and Communication
Visvesvaraya Technological University
Davangere, India 11.2011 - 04.2015
Master of Information and Technology - Cloud Computing and Networking
James Cook Univercity
Australia 11.2017 - 10.2019
Skills
- Version Control: Git, Bit Bucket, azure
- Configuration & Infra : Terraform, Ansible
- CI/CD Tools: Jenkins, Azure DevOps, Artifactory
- Cloud Platform: Azure, AWS, OCI
- Containerization & Orchestration: Docker, Kubernetes
- Monitoring: azure log,
- Scripting: Shell
- Operating Systems: Linux, Windows, macOS, Windows Server 2012/2016
- Ticketing Tools: ServiceNow, JIRA, Help24
Certification
Microsoft Certified: Azure Fundamentals (AZ-900), ID: H348-3898
CAREER SUMMARY
- Responsible for configuration, build, and CI/CD deployment using Azure DevOps for various projects.
- Managed deployments on Azure, AWS, Windows, and Linux/Unix platforms.
- Handled end-to-end deployment using Azure pipelines.
- Experienced in Infrastructure as Code, creating services in AWS and Azure.
- Proficient in branching, merging, and version control using Git and Bitbucket on Windows and Linux platforms.
- Experienced with project management and issue tracking tools like JIRA, Help24, and ServiceNow.
- Created UAT, SIT, and Production environments using Terraform.
- Worked with Ansible and YAML playbooks for system configuration and updates.
- Developed and managed Azure DevOps pipelines for Agile teams.
- Created Kubernetes clusters, managed pods, services, deployments, and health checks via YAML files.
- Managed container-based deployments using Docker, including custom Docker images.
- Set up and maintained monitoring and alerting for Production, UAT, and SIT environments.
- System administration experience in both Linux and Windows environments.
- Enhanced Azure monitoring using Kusto Query Language for various Azure resources.
Languages
English
Fluent
Timeline
Assistance Manager - Technology
Synechron Technologies LLC
08.2021 - 11.2025
Senior Lead Engineer (Systems Programmer III)
FIDELITY INFORMATION SERVICES INDIA PRIVATE LIMITED
11.2019 - 08.2021
Master of Information and Technology - Cloud Computing and Networking
James Cook Univercity
11.2017 - 10.2019
Systems Administrator
SAFRAN AEROSPACE INDIA Ltd
05.2016 - 11.2017
Bachelor of Engineering - Electronics and Communication
Visvesvaraya Technological University
11.2011 - 04.2015