Vikrant Patel
Dubai,UAE
Summary
Dynamic IT professional with 17 years of extensive experience in managing and delivering complex IT solutions for Healthcare providers, specializing in IT infrastructure design, system administration, database management, and presales engagements. Adept at driving digital transformation initiatives, developing strategic IT solutions, and leading cross-functional teams. Proven track record in translating business requirements into technical solutions, managing enterprise-level projects, and optimizing system performance. Currently serving as a Manager at Oracle Systems Ltd., with a strong focus on project designing and implementation, cloud solutions, infrastructure capacity planning, and process optimization. Seeking to leverage my expertise in presales to drive innovative cloud strategies and client success.
Overview
18
18
years of professional experience
4013
4013
years of post-secondary education
Work history
Manager, Tech Consulting
Oracle Systems Ltd
Dubai, UAE
12.2020 - Current
- Led a team of over 7 IT professionals in delivering high-quality IT Services and Oracle health infrastructure solutions, focusing on system administrators, database administrators, networking, storage, and operations.
- Managed end-to-end project lifecycles, ensuring timely and on-budget completion of infrastructure implementations and cloud solutions.
- Oversee the maintenance, IT infrastructure upgrade, solution deployment and upgrade, and optimization of IT solutions, including hardware, databases, networks, and security enhancements, ensuring seamless operations across cloud and on-premises environments.
- Played a critical role in pre-sales activities, including creating technical proposals, presentations, and demonstrations for Oracle health infrastructure solutions.
- Developed and implemented IT strategies aligned with business goals, enhancing the scalability and performance of healthcare IT systems.
- Collaborated with clients and stakeholders to gather requirements, define solutions, and ensure alignment with technical and business needs.
- Fostered a culture of innovation and continuous improvement within the team through regular mentoring and performance reviews.
Sr. Technology Architect, Tech Consulting
Oracle Systems Ltd.
Dubai, UAE
11.2014 - 12.2020
- Spearheaded the design and implementation of large-scale IT infrastructure projects, focusing on Technology Refresh, Infrastructure migration, Solutions deployment and upgrade, system integrations, and database migration.
- Led infrastructure assessments and capacity planning for enterprise clients, delivering recommendations for optimizing their Oracle health system performance and security, reducing downtime, and improving operational efficiency and solution capability.
- Delivered IT consulting services to various clients, specializing in infrastructure design and implementation, system administration, database management, and performance tuning.
- Created a comprehensive scope of work, architectural designs, Project plan, and documentation as part of project delivery.
- Conducted training sessions for clients' IT staff, enhancing their skills in system maintenance and troubleshooting.
- Presented design proposals to clients for approval and modification requests.
- Provided technical pre-sales support, advising clients on the best infrastructure and on-premises solutions to meet their business objectives.
- Coordinated with consultants and contractors to streamline project timelines.
- Managed vendor relationships, negotiated contracts, and ensured cost-effective procurement of IT resources for new deployments.
Sr. System Engineer
Cerner Healthcare Solutions Pvt. Ltd
Bangalore, India
07.2009 - 11.2014
- Supported mission-critical healthcare systems, ensuring uptime and optimal performance across remote-hosted and client-hosted infrastructure.
- Assisted clients with Technology roadmap creation, including upgrades of Oracle Health Millennium Solution, RedHat OS, and Oracle databases.
- Improved system performance by streamlining product improvement to increase process efficiency.
- Provided technical support for IT Solutions and infrastructure, Oracle health solutions, ensuring high availability and reliability in complex healthcare environments.
- Managed multiple IT projects, delivering on time and within budget.
- Collaborated with design teams to create new platforms and products according to system requirements.
- Mentored junior engineers to increase team confidence, knowledge and abilities.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Participated in all phases of the system development life cycle, from requirements analysis through system implementation. Conducted testing phases to oversee cycles, and spot defects and errors before migrating to the implementation stage.
Server Support Engineer
Kanrad Technologies (I) Pvt. Ltd
Bangalore, India
10.2006 - 07.2009
- Managed and monitored Unix system and backup servers, troubleshooting all arising technical issues related to a system for clients
- Performed performance monitoring and troubleshooting of Windows & Linux servers, with a focus on scalability and operations.
- Configured and managed server backups and recovery processes, enhancing data resilience for solution migrations
- Solved complex technical issues by providing high-quality server support
- Enhanced system performance for smoother operations via regular server maintenance tasks
- Managed data backup processes to ensure seamless business continuity in case of data loss
- Documented standard operating procedures for routine server maintenance tasks, facilitated streamlined operations
Education
Diploma in Electronics & Communication Engineering -
Dayananda Sagar Institute of Technology
Bangalore, IndiaMaster of Network Administration -
Unistar Education Institute
Navsari, IndiaSkills
- Operating Systems: RedHat Linux, Oracle Linux, AIX, HP-UX, VMware ESXi, Microsoft Windows Server
- Healthcare IT Solutions: Oracle Health Millennium
- Cloud Computing: Azure, OCI
- IT Infrastructure Management: Data Centers, Virtualization (VMware, Citrix), Network, NetScaler, Storage Solutions
- Middleware: IBM WebSphere MQ, IBM WebSphere Application Server
- Database Management: Oracle RDBMS, SQL Server, DBCA, ASM, RMAN, Data-guard
- Backup Solutions: Veritas NetBackup, Dell Networker
- Automation & Scripting: Bash, PowerShell
- Pre-Sales & Solution Design: Business awareness, IT infrastructure knowledge, Technical Proposals, Scope documentation, Client Presentations, Proof of Concept (PoC), MS Projects
Timeline
Manager, Tech Consulting
Oracle Systems Ltd
12.2020 - Current
Sr. Technology Architect, Tech Consulting
Oracle Systems Ltd.
11.2014 - 12.2020
Sr. System Engineer
Cerner Healthcare Solutions Pvt. Ltd
07.2009 - 11.2014
Server Support Engineer
Kanrad Technologies (I) Pvt. Ltd
10.2006 - 07.2009
Diploma in Electronics & Communication Engineering -
Dayananda Sagar Institute of Technology
Master of Network Administration -
Unistar Education Institute
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