Viktoriia Mesmer
Abu Dhabi,United Arab Emirates
Summary
Accomplished professional with extensive experience in teaching and agile project management. Demonstrates strong leadership qualities, effective time management, and exceptional problem-solving skills. Proficient in lesson planning, stakeholder liaison, and project management. Adept at utilising Scrum methodologies, risk management, and budget management to optimise processes and ensure quality assurance. Skilled in client communication, remote team management, and basic front-end development knowledge including UI/UX design principles. Career goal: to leverage expertise in education and project management to drive innovative solutions in a dynamic environment.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Tourism and Hospitality Career Instructor
Emirates National Schools
Abu Dhabi, UAE
2025.08 - Current
- Facilitated implementation of diverse teaching strategies to support various learning styles of students.
- Created teaching plans aimed at enhancing student comprehension.
- Supported pupils with academic and personal challenges to improve confidence and self-esteem.
- Produced lesson materials, including visual aids and handouts, to reinforce learning objectives.
- Delivered insights on industry operations.
Alternative Teacher
Emirates National School ADC - primary
Abu Dhabi, United Arab Emirates
2024.08 - 2025.08
- Implemented creative teaching strategies to cater to diverse learning styles.
- Fostered a positive classroom environment that encourages student participation.
- Utilized technology to enhance learning and streamline classroom management.
- Conducted assessments to track progress and adjust teaching methods.
- Led extracurricular activities that promoted teamwork and leadership skills.
Project manager
ANEX Tour
Zaporizhzhya, Ukraine
2017.02 - 2023.02
- Managed logistics for over 50 successful tours across multiple destinations.
- Negotiated contracts with vendors, saving clients 20% on travel costs.
- Trained and mentored junior staff, enhancing team performance and efficiency.
- Resolved customer issues swiftly, maintaining a 95% positive feedback rate.
- Implemented feedback systems, leading to continuous service improvement.
- Cultivated strong relationships with clients, resulting in repeat business growth.
- Expertly coordinated seamless travel experiences for diverse groups.
- Booked all kind of tickets and hotels.
- Planned all kinds of tour events.
Education
Associate's degree - Tourism and Hospitality
Economics and Law College Zaporizhzhya National University
Zaporizhzhya, Ukraine 2014.09 - 2017.01
Bachelor's degree - Business Management
Higher School of Social And Economics
Przeworsk, Poland 2025.08 -
Skills
- Time Management
- Problem Solving
- Teamwork
- Ability to teach and mentor
- Leadership qualities
- Remote teaching experience
- Lesson planning
- Stakeholder liaison
- Behavioral Management
- Agile Project Management
- Scrum Methodologies
- Risk Management
- Stakeholder Management
- Budget Management
- Scope Management
- Product Roadmapping
- Process Optimization
- Quality Assurance Coordination
- Slack
- Client Communication
- Remote Team Management
- Git/GitHub Basics
- Basic Front-End Development Knowledge
- UI/UX Design Principles
- Understanding of HTML5 & CSS3
LANGUAGES
English
Advanced
Ukrainian
Fluent
Russian
Fluent
REFERENCE
Reference available upon request
Certification
PMP® Certification — In Progress (PMI)
References
References available upon request.
Timeline
Tourism and Hospitality Career Instructor
Emirates National Schools
2025.08 - Current
Bachelor's degree - Business Management
Higher School of Social And Economics
2025.08 -
Alternative Teacher
Emirates National School ADC - primary
2024.08 - 2025.08
Project manager
ANEX Tour
2017.02 - 2023.02
Associate's degree - Tourism and Hospitality
Economics and Law College Zaporizhzhya National University
2014.09 - 2017.01