Vimal Joseph

Contingent Worker at LINKEDIN INC., working onsite as a DEALDESK STRATEGIST, partnering with cross-functional teams, optimizing deal structures, enhancing pricing strategies, and mentoring global teams for streamlined sales operations.

1. Opportunity Management:

• Align upcoming opportunities with project start dates for optimal capacity utilization.
• Advise sales on deal structuring and pricing strategies to streamline O2C processes.
• Collaborate with sales/marketing to identify and create new opportunities.
• Maintain a qualified opportunity pipeline aligned with business goals.

2. Quote to Cash (Q2C) Process Management:

• Oversee the entire Q2C process from quoting to cash receipt, ensuring accuracy and compliance.
• Collaborate with Sales, Legal, and Finance for competitive quote generation.
• Continuously optimize Q2C workflows to reduce cycle times and improve cash flow.

3. Resource Management:

• Analyze consultant availability and skills for effective resource allocation.
• Resolve resource conflicts and monitor utilization to ensure efficiency.
• Optimize consultant workload and overtime hours for balanced performance.

4. Reporting & Analytics:

• Generate utilization, capacity, and opportunity reports with actionable insights.
• Use data analytics to identify inefficiencies and drive process improvements.

5. Cross-Functional Collaboration:

• Partner with teams (Sales, Legal, Credit, Revenue, Finance) to optimize workflows and enhance customer satisfaction.
• Strengthen back-office relationships to minimize escalations and resolve issues promptly.

6. Team Development & Training:

• Train and mentor global teams to enhance expertise in resource management.
• Promote adoption of new tools and systems through educational initiatives.

7. Escalation & Issue Resolution:

• Act as escalation point for complex resource and O2C issues, ensuring swift resolution.
• Engage with clients and stakeholders to maintain high service standards.

8. Process Optimization:

• Identify and address inefficiencies in resource and opportunity management workflows.
• Propose proactive solutions for market-specific and organizational challenges.

9. Quote Management:

• Ensure timely, accurate quote creation, aligned with business objectives.
• Track and manage quotes, ensuring they meet customer needs and internal guidelines.
• Maintain quote templates and pricing models for efficient quote generation.

• Contracts and Pricing Management.
• Master Data Management and Customer Relationship Management.
• Creates contract extensions and amendments.
• Manages contract pricing in SAP: prepares and executes pricing loads in AS400 IBM Partner tool.
• Conducts research for price discrepancies; Works on RADARS and rebates, responsible for pricing accuracy in SAP and SFDC.
• Responsible for creating contract records in the SFDC contract management system for all contracts.
• Execute Pricing Exception requests
• Load pricing into the AS400 IBM Partner tool and expire any conflicting pricing.
• Verify contract price file post SAP load (compared to proposed)
• Excel analysis, including formulas, charts, graphs, and functions.
• Pricing Strategy Development by collaborating with sales, legal, pricing, and marketing teams to negotiate and establish pricing strategies for standard and custom products for customer contracts.
• Strategic Contract Management by creation and execution of contracts encompassing price analysis, contract drafting, business reviews, and compliance monitoring.
• Stakeholder Collaboration: Partner with the Field Sales Organization and Medtronic customers, internal stakeholders, and contract support team to ensure growth and Accurate contract administration.
• Manage customer quotation and bid requests, ensuring adherence to Medtronic pricing objectives and contracting standards.
• Oversee contract life cycle and Ensure accurate application of pricing and product strategies, proactively target renewals, and price increases, and track performance to Commitment to maximize financial outcomes and maintain Business acumen.
• Cleared the backlog situation and achieved a drastic profit of >30%, for the client during the transition.
• Collaborated with cross-functional teams on projects related to analytics initiatives.
• Assisted with dispute resolution when conflicts arose from contractual language or interpretations.
• Managed negotiation and approval of supplier, distributor, and other agreements.

• Purchase and sales order Management.
• Manages the end-to-end Customer Master Data in SAP/CRM.
• Executes the required verification process checks to prevent fraud and ensure compliance with Customer Master Data Governance.
• Maintain a proactive role in investigating licensing and financial responsibility on customer accounts.
• Purchase Order Management using SAP S4 HANA.
• Dealing with Direct orders, Provisional stock program, Bill and replace, and Bill Only Orders.
• Checking the availability of products and taking necessary actions.
• Coordinate with the warehouse to deliver the goods on time.
• Tracking the shipped product to provide the delivery status.
• Provide the customer with the status of the purchase order.
• Validation of DSP PO in SAP.
• Return order Processing in SAP
• Performed data analysis to identify trends, problems and solutions.
• Generated performance reports on process efficiency and effectiveness.
• Implemented changes to existing procedures as required by management.