Analytical, organized detail-oriented professional with 7 years of experience. Collaborative team player with ownership mentality and a track record of delivering the highest quality of services while efficiently resolving all the stakeholder issues. Skilled in query management and decision making with a proven ability to handle all process related concerns. Capable of streamlining process for better service delivery.
Successfully completed the transition of two new billing processes.
Successfully implement two improvement ideas to ease the reporting.
Received a quarterly award for excellence in performance