Vinay Lakhera
Assistant C&E Manager
Summary
Professional and enthusiastic C&E Manager with several years of experience serving food in busy dining establishments. Committed to adhering to health and safety standards, while serving as a helpful and positive Manager Bringing forth a motivated attitude and the ability to multitask and work well under pressure. Passionate about the food service industry, and eager to bring my years of experience and growth to another flourishing establishment.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Asst.C&E Manager ( Food & Beverage)
IHG Hotels & Resorts.
2023.12 - Current
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Enhanced attendee experience through careful selection of venues and catering providers.
- Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Interpreted instructions to schedule and set up events to client specifications.
Food and Beverage Supervisor
JA The Resorts.
2021.11 - 2023.12
- Supervise Food and Beverage Outlet operations.
- Created and enforced food and beverage safety policies to ensure compliance with industry standards.
- Assist food and beverage management with training and development of team members.
- Assigned tasks based on individual strengths and weaknesses, resulting in improved team collaboration and effectiveness.
- Controlled costs to keep business operating within budget and increase profits.
- Analyzed customer data to uncover opportunities for upselling and cross-selling products.
Food and Beverage captain
Kinara By Vikas Khanna At JA Lake View.
2019.09 - 2021.11
- Ensured all food and beverage orders were accurate and served promptly, customer satisfaction
- Created and maintained a roster of staff to ensure adequate coverage during peak business hours
- Coordinated with vendors to ensure timely delivery of food and beverage supplies and reduce inventory costs
- Successfully managed event for a guests, ensuring all guests were served in a timely manner.
Food and beverage head waiter
Hilton Hotels & Resorts
2015.06 - 2018.11
- Managed the food and beverage service, ensuring all Guest were provided with a positive experience
- Prepared and served a wide variety of food and beverage items in a timely manner
- Created and enforced food and beverage safety policies to ensure compliance with industry standards.
Food and beverage agent
Lemon tree hotels
2014.03 - 2015.06
Education
Computer science Certificate Technology -
Nehru Academy, Hilton Calc Institute
Dehradun, Uttrakhand 2012.02 - 2013.05
Diploma - undefined
Institute of Hotel management
Dehradun, India 2011.04 - 2012.05
Master of arts - undefined
S.G.R.R(PG) collage Dehradun
Dehradun, India 2009.04 - 2012.05
Skills
Team Leadership
Fast LearnerCommunication SkillsCustomer ServiceFood Safety
Master Menu Analysis
Food and Beverage Service
Time Management
Employee Training and Development
Websites
References
References available upon request
Timeline
Asst.C&E Manager ( Food & Beverage)
IHG Hotels & Resorts.
2023.12 - Current
Food and Beverage Supervisor
JA The Resorts.
2021.11 - 2023.12
Food and Beverage captain
Kinara By Vikas Khanna At JA Lake View.
2019.09 - 2021.11
Food and beverage head waiter
Hilton Hotels & Resorts
2015.06 - 2018.11
Food and beverage agent
Lemon tree hotels
2014.03 - 2015.06
Computer science Certificate Technology -
Nehru Academy, Hilton Calc Institute
2012.02 - 2013.05
Diploma - undefined
Institute of Hotel management
2011.04 - 2012.05
Master of arts - undefined
S.G.R.R(PG) collage Dehradun
2009.04 - 2012.05