Results-driven professional with expertise in public relations, marketing, and strategic planning. Demonstrates exceptional ability to remain calm under pressure while delivering impactful solutions. Adept at fostering strong relationships and executing innovative strategies to achieve organisational goals. Committed to leveraging skills to drive success in dynamic environments.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving.
Managed all Construction & waterproofing tasks for terrace areas, bathrooms, swimming pools, and fountains, ensuring long-term durability and prevention of water damage.
- Utilized specialized materials to prevent water infiltration, enhancing the architectural longevity of luxury villas.
- Assessed and repaired waterproofing in high-traffic areas to maintain structural integrity.
- Led painting projects, delivering high-quality, smooth finishes that enhanced aesthetic appeal.
- Collaborated with design teams to select complementary colors and finishes aligned with villa style.
- Planned and scheduled project timelines, identifying and mitigating technical challenges to ensure smooth execution.
- Coordinated resources to ensure project viability and high-quality outcomes from start to finish.
- Provided technical support and advice to team members, ensuring effective collaboration and project progress.
- Communicated directly with clients to fulfill requests and ensure all project guidelines were met.
- Maintained a 95% client satisfaction rate and an 85% bug-catching rate while adhering to health and safety guidelines.
• Techno-Commercial Role, Provide technical expertise and best practices to internal teams and customers.
• Build and maintain strong client relationships, driving revenue growth.
• Understand project goals, budgets, and key factors to ensure successful outcomes.
• Address and resolve client complaints as the main point of contact.
• Generate leads, nurture client relationships, and promote company products.
• Answer customer inquiries and escalate complex issues when needed.
• Collaborate with architects, engineers, and builders to tailor product solutions.
• Conduct site audits before, during, and after visits, ensuring compliance with waterproofing standards.
• Adjust products to meet customer requirements and sales needs.
• Work with sales teams to support customer requirements and deliver technical presentations.