VINCENT KAMAU
Sharjah,United Arab Emirates
Summary
Customer focused professional with experience in security operations, sales, and service environments within the United Arab Emirates. Skilled in maintaining safety standards, managing customer interactions, and responding calmly in high pressure situations. CPR and First Aid certified with strong communication abilities and proven reliability during long shifts. Experienced working with multicultural teams and committed to delivering professional, respectful service at all times.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Security Guard
United Arab Emirates
Dubai
2025.01 - 2026.02
- Ensured safety of residents, visitors, and property
- Managed access control and followed site procedures
- Responded calmly to incidents and escalated when required
- Maintained accurate daily logs and reports
- Interacted professionally with people from different cultural backgrounds
- Trained new staff on security protocols for improved team performance.
- Conducted daily equipment checks to ensure operational readiness.
- Detected intrusion attempts using advanced surveillance technology, preventing loss or damage to property.
Sales Associate
Rock Haven
2024.01 - 2025.07
- Assisted clients with apartment inquiries and viewings
- Communicated clearly to understand customer needs
- Provided professional service throughout the sales process
- Supported marketing and customer follow ups
- Maintained a neat appearance and service focused attitude
Sales Representative
Beauty Barn
2023.04 - 2023.08
- Assisted customers with product selection and recommendations
- Upsold products to support sales targets
- Managed customer feedback with care and professionalism
- Processed cash and electronic transactions accurately
Freelance Administrative and Data Support
Self Employed
2022.01 - 2023.01
- Maintained accurate digital records and reports
- Supported documentation and administrative tasks
- Communicated clearly with clients in English and Swahili
Education
security
Aman security training centre
Dubai 2025.12 - 2026.01
Kenya Certificate of Secondary Education - High School Education
Giakabii Boys High School
Nyeri, Kenya 2018.01 - 2022.03
Certificate in Customer Service - Customer Service
Dykaan College
Kiambu, Kenya 2022.08 - 2022.09
Certificate in Computer Packages - Computer Application
Dykaan College
Kiambu, Kenya 2022.08 - 2022.09
Skills
- Customer Service Excellence
- Passenger Assistance
- Safety Awareness and Compliance
- Emergency Response and First Aid
- Conflict Resolution
- Clear Verbal Communication
- Multicultural Teamwork
- Situational Awareness
- Time Management
- Professional Grooming and Conduct
Additional information
Currently residing in the United Arab Emirates, Comfortable working long hours, weekends, and irregular schedules, Confident interacting with international customers, Yes, English, IELTS Band 6.0, Swahili, Fluent, German, Basic
Personal Information
Languages
A1 level,1,6,IELTS band 6,6
Languages
English
Fluent
Swahili
Native
German
Beginner (A1)
Affiliations
- swimming
- music in general
- driving
- attending different cultural events
References
References available upon request.
Timeline
security
Aman security training centre
2025.12 - 2026.01
Security Guard
United Arab Emirates
2025.01 - 2026.02
Sales Associate
Rock Haven
2024.01 - 2025.07
Sales Representative
Beauty Barn
2023.04 - 2023.08
Certificate in Customer Service - Customer Service
Dykaan College
2022.08 - 2022.09
Certificate in Computer Packages - Computer Application
Dykaan College
2022.08 - 2022.09
Freelance Administrative and Data Support
Self Employed
2022.01 - 2023.01
Kenya Certificate of Secondary Education - High School Education
Giakabii Boys High School
2018.01 - 2022.03