VINCENT ANTHONY V. ALTAR
Camalaniugan, Cagayan
Summary
Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.
Overview
14
14
years of professional experience
11
11
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Customer Service Crew Member
Jollibee Foods Corporation
Aparri
05.2013 - 10.2023
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
Delivery Rider
Emirates Fastfood LLC
Dubai
12.2015 - 04.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Adhered to safe lifting techniques to avoid injuries.
- Disposed of waste, shipping materials and hazardous items in compliance with company and governmental regulations.
- Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
Education
Bachelor of Science - Criminology
LYCEUM OF APARRI
01.2006 - 01.2007
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CAMALANIUGAN NATIONAL HIGH SCHOOL
01.2002 - 01.2006
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CATOTORAN ELEM. SCHOOL
01.1996 - 01.2002
Skills
Manila District Officeundefined
Certification
Certificate in CONSUMER ELECTRONICS SERVICES NCII
Timeline
Delivery Rider
Emirates Fastfood LLC
12.2015 - 04.2019
Customer Service Crew Member
Jollibee Foods Corporation
05.2013 - 10.2023
Bachelor of Science - Criminology
LYCEUM OF APARRI
01.2006 - 01.2007
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CAMALANIUGAN NATIONAL HIGH SCHOOL
01.2002 - 01.2006
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CATOTORAN ELEM. SCHOOL
01.1996 - 01.2002
Certificate in CONSUMER ELECTRONICS SERVICES NCII
Technical Education and Skills Development Authority (Aparri Campus)
(Dec 27, 2011 – March 23, 2012)
Certificates in HOUSEHOLD SERVICES NCII
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