Dynamic Senior Business Development Manager at Gargash Insurance Services LLC, skilled in leveraging market insights to drive client acquisition and retention.
Overview
21
21
years of professional experience
Work History
Senior Business Development Manager
Gargash Insurance Services LLC
Sharjah
05.2023 - Current
Meet with potential customers and offer products based on clients' business activities and requirements.
Develops a base for long-term sources of clients via effective referral management.
Plan and execute regular lead generation activities for effective pipeline management.
Designed training programs for junior staff on business development best practices.
Presented proposals to clients, showcasing tailored insurance solutions for their needs.
Conducted market research to identify industry trends and customer needs.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; and recommending service improvements.
Follow new opportunities, special developments for products and services, collect information, as well as feedback acquired from field activities, and then coordinate with the staff accordingly.
Communicate customer issues to management.
Develop annual business plans in conjunction with the Branch Manager, detailing activities to follow in the upcoming financial year.
Business Development Manager
Gargash Insurance Services LLC
Sharjah
06.2015 - 04.2023
Develops a base for long-term sources of clients by using referrals, occupational, and special interest groups to compile lists of prospects.
Follow new opportunities, special developments for products and services, collect information, as well as feedback acquired from field activities, and then coordinate with the staff accordingly.
Provide service to existing clients, and solicit new clients.
Devise preparations of presentations, proposals, and sales contracts.
Participate in marketing events such as seminars, trade shows, and telemarketing.
Follow up with the payment collection process.
Establish and maintain effective working relationships with all support departments.
Claims Executive, Underwriting Executive, Underwriting Supervisor & Business Development Executive
Al Sayegh Insurance Brokers LLC
Dubai
01.2010 - 05.2015
From Jan 2010 – Feb 2011 as Claims & Underwriting Executive – (Medical, Workmen Compensation, Group Life & Personal Accident)
From March 2011 – June 2012 as Underwriting Supervisor - (Renewal & New Business - Medical, Workmen Compensation, Group Life & Personal Accident)
From July 2012 – March 2014 as Underwriting Executive (Renewal & New Business – General Insurance : Property, Engineering, Liability & Miscellaneous)
From April 2014 – May 2015 as Business Development Executive of Life & General Insurance
STORE MANEGER,
M/s. J-MART SUPERMARKET LLC
DUBAI, Kerala
11.2008 - 11.2009
Managed daily store operations and ensured compliance with company policies.
Supervised staff and provided training to enhance customer service skills.
Coordinated inventory management and maintained optimal stock levels.
Monitored sales performance and adjusted strategies to meet customer needs.
Resolved customer complaints promptly to ensure satisfaction and loyalty.
Supervised daily store operations and ensured compliance with company policies.
Resolved customer complaints promptly to maintain store reputation and loyalty.
Scheduled employee shifts to optimize coverage during peak business hours.
Recruited, trained and supervised new employees.
Education
Bachelor of Arts - English
M.G.University
Kottayam, Kerala, India
Skills
MS OFFICE
ORACLE
IIRIS
Team Work
Leadership
Responsibility
Stress Management
Languages
English, Malayalam, Hindi
Accomplishments
One Million Milestone Achievement Award 2024
Star Performer Award 2023
Introduced the Pravasi Protection Plan in association with the Indian Consulate in Dubai, a welfare initiative designed to support and safeguard the interests of Indian employees working in the UAE
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Timeline
Senior Business Development Manager
Gargash Insurance Services LLC
05.2023 - Current
Business Development Manager
Gargash Insurance Services LLC
06.2015 - 04.2023
Claims Executive, Underwriting Executive, Underwriting Supervisor & Business Development Executive