Vinishia Joshal Lobo
Dubai,United Arab Emirates
Summary
Highly skilled professional with expertise in data analysis, problem solving, and time management. Demonstrates strong active learning abilities and proficiency in Microsoft Office. Known for effective communication and a commitment to delivering high-quality results.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
OPERATION EXECUTIVE
LM Exchange
Dubai, United Arab Emirates
06.2022 - 07.2024
- Uploading and authorizing remittance of customer transactions.
- Monitoring and verifying transactions and updating same in company's systems.
- Processing salary files (SIF files) accurately and forwarding them to Central Bank for further processing.
- Applying for C3 Cards on portal, and generating PINs depending upon requests from customers.
- Forwarding Central Bank (CB) statements, such as AED, WPS Funding, and WPS Disbursement.
- Submitting CAD reports to Central Bank.
- Authorizing 1st and 2nd level reversal of transactions on approval from banks and accounts department.
- Responding to incoming queries raised by customers, other company branches, banks, and agents via telephone and emails.
- Focusing on reducing and resolving remittance-related complaints (non-receipts, amendments, and cancellations) promptly, maintaining excellent customer relations.
- Processing VAT payment and penalty payment to central bank.
- Ensuring and maintaining accuracy and integrity of all financial information.
- Assisting auditors during operations audit, and providing all information and documentation as requested.
- Processing funds to Central Bank to transfer them to related money products and banks.
- Updating monthly pensions in central bank portal and ensuring accuracy.
- Coordinating with IT, Accounts, and Compliance departments.
- Assisting HR Department in answering calls and emails of customers, and coordinating for hiring new recruits.
ADMIN CUM ACCOUNTS ASSISTANT
Prathvi Agencies
Udupi, India
09.2020 - 09.2021
- Preparation of invoices in accounting software.
- Managing day-to-day petty cash.
- Preparation and processing of payroll.
- Provide general admin support.
- Coordinating with customers and suppliers for any issues.
- Plan meetings, and take detailed minutes.
- Update and maintain office policies and procedures.
- Answer phone calls, and schedule meetings.
- Managed client accounts to ensure timely payments.
- Met deadlines by managing workload independently.
Education
MASTER'S DEGREE - Masters of Commerce (M.Com), Finance
Manipal Academy of Higher Education
India /2018 - 08.2020
Skills
- Data analysis
- Problem solving
- Time management
- Active learning
- Microsoft office
- Effective communication
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Languages
English
Hindi
Kannada
Certification
- Manipal Institute of Computer Education -MICROSOFT OFFICE AND TALLY ERP
- Manipal Institute of computer Education -TALLY ACE
Timeline
OPERATION EXECUTIVE
LM Exchange
06.2022 - 07.2024
ADMIN CUM ACCOUNTS ASSISTANT
Prathvi Agencies
09.2020 - 09.2021
MASTER'S DEGREE - Masters of Commerce (M.Com), Finance
Manipal Academy of Higher Education
/2018 - 08.2020
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