Vinod Ollassery
Dubai,United Arab Emirates
Summary
Motivated IT Technical Sales Manager with 9 years of IT experience, recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team-building record.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Technical Sales Manager
Techbot Information Technology LLC
Dubai , United Arab Emirates
2022.05 - Current
- Managed both sales and technical teams, providing guidance to improve overall performance and strategizing to enhance our operations.
- Updated customer records and used data to prepare detailed sales reports.
- Coordinated and followed up with equipment installations and service appointments.
- Drafted competitive price quotes to illustrate fee structures for potential customers.
- Negotiated prices and credit terms to provide favorable and profitable options.
- Ensured customer satisfaction by scheduling timely deliveries, equipment installations, and repair services.
IT Support Engineer
Pearl Quest Computer System and Software Design LLC
Dubai , United Arab Emirates
2021.09 - 2024.04
- Working in a project based on Analytical and Artificial Intelligence in KSA pavilion, Expo 2020
- Monitoring and Providing Support to Servers and Software if there are any issues.
- Carried out new hardware installations and updates, keeping systems functional and secure.
- Troubleshoot network issues and provided rapid solutions to limit downtime.
IT Support Engineer/ IT Presales Engineer
Cisnet Global LLC
Dubai , United Arab Emirates
2020.06 - 2021.03
- Providing Technical support by troubleshooting issues and resolving it in priority
- Preparing BOQ's for the projects.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Provided customers with price information and handled financial transactions.
- Monitored and updated stock levels and inventory databases.
IT Support Engineer
Vector Digital Systems LLC
Dubai
2019.05 - 2020.05
- Installation, Configuration and Troubleshooting of Telephone Systems, Routers, CCTV and Biometric Devices
IT Network Engineer
Arun Dey Electronics LLC
Dubai
2018.09 - 2019.03
- Installing and Troubleshooting Security Equipment's such as CCTV cameras and Access Control Systems.
Service Engineer
Karvy Global Services
Kerala
2017.05 - 2017.10
- Installation and configuration of routers in clients location
- Providing Onsite technical assistance when needed.
Maintenance and Support Engineer
P&Q Engineering
Kerala
2015.05 - 2016.09
- Maintenance of Electronics and IT equipment and escalating issues to the proper channels and resolving it in priority.
Junior Network Engineer
Soften Technologies
Kerala , India
2014.08 - 2015.01
- Monitoring, Installation and configuring network devices
Education
Bachelor of Engineering - ELECTRONICS AND COMMUNICATION ENGINEERING
ANNA UNIVERSITY
INDIA /2010 - /2014
Skills
- Good Knowledge on IT Equipments
- Good Knowledge in MS OFFICE
- Completed CCNA and CCNP Courses
- Sound knowledge in VOIP systems, CCTV, Access Controls, Access points and Routers.
- Excellent coordination and supervisory skills.
- Excellent Problem Solving Skills.
sections.external_links.name
Languages
English
Hindi
Tamil
Malayalam
Certification
- SIRA Certified System Engineer
- 3CX Certified Engineer.
- Juniper Mist Certified.
Timeline
Technical Sales Manager
Techbot Information Technology LLC
2022.05 - Current
IT Support Engineer
Pearl Quest Computer System and Software Design LLC
2021.09 - 2024.04
IT Support Engineer/ IT Presales Engineer
Cisnet Global LLC
2020.06 - 2021.03
IT Support Engineer
Vector Digital Systems LLC
2019.05 - 2020.05
IT Network Engineer
Arun Dey Electronics LLC
2018.09 - 2019.03
Service Engineer
Karvy Global Services
2017.05 - 2017.10
Maintenance and Support Engineer
P&Q Engineering
2015.05 - 2016.09
Junior Network Engineer
Soften Technologies
2014.08 - 2015.01
Bachelor of Engineering - ELECTRONICS AND COMMUNICATION ENGINEERING
ANNA UNIVERSITY
/2010 - /2014
- SIRA Certified System Engineer
- 3CX Certified Engineer.
- Juniper Mist Certified.
Similar Profiles
PRAVEEN PUTHUSSERYPRAVEEN PUTHUSSERY
Senior Manager - Sales (Head of Sales) at Mercantile Information & Telecommunication Technology Co LLC (MITTCO)Senior Manager - Sales (Head of Sales) at Mercantile Information & Telecommunication Technology Co LLC (MITTCO)
Mohammed Jawad LathiaMohammed Jawad Lathia
Data Entry and Research at AVAFIVE INFORMATION TECHNOLOGY LLCData Entry and Research at AVAFIVE INFORMATION TECHNOLOGY LLC
Urooj NazimUrooj Nazim
Project Accountant at Pacc Information and Communication Technology LLC / Mideast Data SystemsProject Accountant at Pacc Information and Communication Technology LLC / Mideast Data Systems