VINOD PALLATH CHANDRAN
Sharjah,UAE
Summary
Experienced IT professional with a strong background in operating systems, including DOS, Windows, and UNIX. Proficient in SQL and PL/SQL languages, with expertise in Oracle 9i RDBMS and development packages such as Visual Basic and Ms-Access. Skilled in utilising testing tools like HP Quality and Merant Tracker to ensure software reliability. Demonstrates influence and persuasion skills alongside decision-making autonomy, contributing to effective project management. Career goals include leveraging technical expertise to drive innovation in software development and testing processes.
Competent Test Engineer with vast experience in conducting test programs and modifying systems. Quick in troubleshooting, detecting and fixing bugs and issues. Reduces bottlenecks to optimise operations.
Overview
22
22
years of professional experience
1
1
Certification
Work history
Senior Test Engineer
Etisalat
2012.07 - 2026.06
- Testing and Validation Sr Test Engineer
- Create Test Plans and Test Designs to carry out the Tests (RQM).
- Ensure end-user satisfaction and new requirements are correctly accommodated in the system.
- Analyze and develop change requests from the business and conduct the test plan accordingly
- Post production testing and successful implementation of the applied changes
- Prepare and perform system and integration tests.
- Provide support to the Development Team
- Provide solutions for the Defects.
- Tracking of Defects (RTC)
- Analyzing ,Resolving , Re-Testing the Bugs
- Executing test cases for all business and rating configuration
- Conducting Product level and Process level tests
- Executing and writing test cases for Customer Creation, Rating and Billing.
- CODE Dunning and PLC project execution
- Environment Support for BSCS and Exstream systems
- 6D,CSS and ERP related project testing
- Project Falcon, Billing System Migration from CBCM to BSCS iX R3, BSCS iX R3 to BSCS R18
Senior Operations Engineer
Reliance Communications
Mumbai
2011.03 - 2012.07
- Operations Engineer - Reliance Communications, Mumbai, India, [March 2007 - June 2008 ]
- BSCS Testing and Production Support with Hutchison Essar LTD [July 2006 - March 2007]
- Software Support Executive - Super Smart Technologies PVT LTD [January 2005 - July 2006]
- CAF Management System (Omnidocs 7.0) [Operations support & Testing]
- Application process monitoring.
- Application maintenance activities.
- Daily data uploading activities.
- Data retrieval activities.
- Reporting activities.
- Testing .
- Revenue Assurance System (Subex Moneta 2.1) [Operations support & Testing]
- End to End Testing of the Revenue Assurance System.
- Client level interaction and communication for the cut over activities.
- Performing final Test's before implementing products/ workarounds.
- Creating the Test cases for all the features and executing tests manually on various targets
BSCS Consultant
Capgemini Consulting
Bangalore
2008.06 - 2011.03
- BSCS Consultant with Capgemini Consulting, Implementation, Support and Maintenance for TMOBILE Netherlands Migration Project BSCS iX R2 [OBILIX], India (June 2008 - March 2011).
- Testing and Validation Team Member
- Create Test Plans and Test Designs to carry out the Tests (HP Quality).
- Ensure end-user satisfaction and new requirements are correctly accommodated in the system.
- Analyze and develop change requests from the business and conduct the test plan accordingly
- Post production testing and successful implementation of the applied changes
- Prepare and perform system and integration tests.
- Provide support to the Development Team
- Provide solutions for the Defects.
- Tracking of Defects (Merant Tracker)
- Analyzing ,Resolving , Re-Testing the Bugs
- Executing test cases for all business and rating configuration
- Conducting Product level and Process level tests
- Executing and writing test cases for Customer Creation, Rating and Billing.
- Project Obilix
BSCS Testing and Production Support
Hutchison Essar Ltd
2006.07 - 2007.03
- Rating and Billing operations
- Rating of CDR’s from switch to the BSCS Production Server through TCC/IP protocol.
- Fetched files are clubbed to a single SW file and inserted to the Rating engine for further processing.
- The clubbed files are further fed to the BSCS various rating modules like (FIH, DRH, AIH, PRIH, RIH, RIHRG and RLH). Trouble shooting at various points related to Rating.
- Bills are generated for the subscribers who has availed the service. Billing is done for period of time (30 days). Once the subscriber is activated in the system, he will be assigned to a Bill-cycle according to the dates set by the Marketing Department. Bill Cycle Handler takes care of Monthly Rentals, Free Minutes etc. and generates the TIMM messages for the subscriber for his usage which will be stored in the Database. IGH generates the physical bills which will be sent to the subscribers. Cross checking of the BCH logs is done in order to make sure all the subscriber sin the bill-cycle are billed. Trouble shooting and error rectification and documentation of the same is done in order to make the operations smooth.
- Reconciliation of MOU, Subscriber between the CDR’s downloaded and the call details uploaded to the RTX database and with the HLR and BSCS system respectively. Carry out the end to end tests when a new shipment arrives.
- Roaming Operations
- Configuration of New Operator and when informed by the Marketing Department.
- Carrying out the TADIG Testing for the new operators configured. Issuing the TAP certification on completion of the testing phase with the operators. Co-coordinating with the DCH for the Transfer of TAPIN and TAPOUT files. Reconciliation of TAPIN and TAPOUT files in order to ensure all the files are rated in the HPLMN and VPLMN. Taking care of file Operations for TAPIN and TAPOUT. Ensuring the Files are transferred to DCH on time and daily checking of TAPIN Missing files automated. Daily Roaming Report automated and sent to concerned persons. Trouble shooting of TAPIN errors occurred during the rating process
- Prepaid Operations:-
- Responsible for the prepaid mediation: - Ensuring Provisioning and De-provisioning of services in HLR to keep the subscriber’s services accurate. Implemented the Alert Mechanism in order to track and rectify the errors occurring, so that the delay is avoided. Keeping a track of errors occurred and steps for the rectification documented. Responsible for creating MML commands for the new service commissioning in the Prepaid System. And implementation of the SMS charging functionality for the prepaid subscribers.
- Now Vodafone
Software Support Executive
Super Smart Technologies PVT LTD
2005.01 - 2006.07
- Testing and implementation (Payroll System, Visitor Management System ,Vehicle Management System)
- Development of Implementation level Testing Strategies and Test Cases.
- System configuration.
- Testing, Bug Analysis, Bug Reporting and Rectification.
- Analyzing errors and suggesting and implementing resolutions.
- Smart Pay/Visitor Management System /Vehicle Management System [Implementation & Testing]
Education
Bachelor Degree - Commerce
University of Calicut
Diploma - Computer Software Techniques
University Of Mumbai
Masters Degree - Computer Application
Indira Gandhi National Open University
Skills
- Operating Systems: DOS, WINDOWS 95/98/2000/NT/XP/Vista, UNIX (HP & SUN SOLARIS)
- Languages: SQL, PL/SQL
- RDBMS: ORACLE 9i
- Development Packages: Visual Basic, Ms-Access, ORACLE 9i
- Testing Tools: HP Quality, Merant Tracker,RQM,RTC
- Influence and persuasion
- Decision-Making autonomy
- Black box testing
Certification
- OCA [Oracle 9i] Certification.
- ITIL V3 Certification
BSCS RELEVANT EXPERIENCE
- Experience in BSCS 5.21 & 6.0, iXiX R3, R18 Billing System includes: -
- CBCM to BSCS iX R3 Migration, BSCS iX R3 to BSCS R18 [Falcon]Migration Testing Etisalat UAE,and Testing PLC projects BSCS,CODE,ERP,CSS and 6D (July 2012 – Till date)
- BSCS Consultant with Capgemini Consulting, Implementation, Support and Maintenance for TMOBILE Netherlands Migration Project BSCS iX R2 [OBILIX], India (June 2008 - March 2011).
- System Testing & Production Support for BSCS 6 - SIT,UAT, New Markets, Rating & Billing etc. with Hutchison Essar ,India (July 2006– March 2007)
- Roaming Operations in BSCS 5.21 & 6.0 with Hutchison Essar ,India (July 2006 to March 2007)
- Rating & Billing Operations in BSCS 5.21 & 6.0 with Hutchison Essar ,India (July 2006 to March 2007)
Areas of Expertise in Etisalat Systems
- BSCS (Rating and Billing, Roaming)
- Enterprise Billing wrapper
- Exstream (Invoice generation System)
- OM
- RTF
- ERP
- 6D
- CSS
OTHER EXPERIENCE
- RELIANCE COMMUNICATIONS LTD CAF Management System (Omnidocs 7.0) [Operations support & Testing]
- Application process monitoring.
- Application maintenance activities.
- Daily data uploading activities.
- Data retrieval activities.
- Reporting activities.
- Testing .
- RELIANCE COMMUNICATIONS LTD Revenue Assurance System (Subex Moneta 2.1) [Operations support & Testing]
- End to End Testing of the Revenue Assurance System.
- Client level interaction and communication for the cut over activities.
- Performing final Test's before implementing products/ workarounds.
- Creating the Test cases for all the features and executing tests manually on various targets
Languages
English
Advanced
Hindi
Upper intermediate
Malayalam
Advanced
Affiliations
- Football
- Cricket
Timeline
Senior Test Engineer
Etisalat
2012.07 - 2026.06
Senior Operations Engineer
Reliance Communications
2011.03 - 2012.07
BSCS Consultant
Capgemini Consulting
2008.06 - 2011.03
BSCS Testing and Production Support
Hutchison Essar Ltd
2006.07 - 2007.03
Software Support Executive
Super Smart Technologies PVT LTD
2005.01 - 2006.07
Diploma - Computer Software Techniques
University Of Mumbai
Masters Degree - Computer Application
Indira Gandhi National Open University
Bachelor Degree - Commerce
University of Calicut