Vinod Varghese
Al Ain,UAE
Summary
Results-driven professional with expertise in strategic and operational management, focusing on business growth and customer initiatives. Proficient in supply chain management, logistics coordination, and inventory control, leading to enhanced operational efficiency. Strong financial acumen and performance monitoring skills foster effective vendor relations and drive business success. Proven ability to manage promotions, navigate crises, and collaborate with teams to support sustained organizational growth.
Overview
20
20
years of professional experience
4025
4025
years of post-secondary education
Work history
Store Manager
Starbucks
Al Ain
12.2014 - 11.2025
- Professional Experience Across Diverse Locations (Worked in various settings including drive-thru, institutions, hospitals, shopping malls, and office-based stores. These experiences provided valuable opportunities to understand market demands and analyze customer needs specific to each location. By adapting to different environments, developed keen insight into consumer behavior, service expectations, and operational dynamics across sectors.)
- Led team to uphold quality standards while managing finances effectively.
- Trained and coached staff, enhancing skills and performance.
- Monitored store performance to ensure operational efficiency.
- Ensured compliance with Starbucks standards for quality, consistency, and cleanliness.
- Analyzed sales data to identify trends and optimize product placement.
- Collaborated with marketing to execute successful local events, boosting brand awareness.
Training and Marketing
Bin Nabat Import, Trading and Consulting/Cento Caff
Al Ain
01.2011 - 10.2014
- Dedicated to growth and success of specialty coffee industry.
- Focus of consulting company is to assist any individual in all aspects of creating new coffee businesses and to provide counseling beneficial to existing coffee business operations.
- Collaborated with cross-functional teams to launch successful products.
- Drove social media campaigns that expanded audience reach.
- Oversaw daily operations to achieve high productivity levels.
Supervisor
Costa Coffee
Dubai
01.2006 - 01.2009
- Shift Leadership
- Ensure smooth operations during busy periods.
- Open and close store to Costa brand standards
- Customer Experience
- Provide outstanding coffee experience to every customer.
- Resolve customer complaints professionally and in line with company policy.
- Maintain high standards of cleanliness and service in all areas
- Team Development
- Train and coach team members using Costa's training workbooks.
- Accredit new team members and ensure meet coffee excellence standards.
- Motivate and engage team to exceed performance targets.
- Coffee Quality & Standards
- Maintain monthly coffee excellence scores.
- Ensure all drinks meet Costa's brand standards.
- Monitor espresso quality (grind, dose, equipment condition)
- Operational Duties
- Manage stock levels and place orders for food and consumables.
- Accept deliveries and ensure proper storage.
- Complete health & safety checks and Costa audits (e.g., COSTAcheck, WiNcard)
- Communication & Planning
- Brief team on new recipes, seasonal launches, and updates.
- Use shift planners to deploy staff effectively.
- Hold team meetings to share performance updates and goals
- Administrative Tasks
- Maintain accurate records and ensure compliance with company procedures.
- Support recruitment and onboarding of new staff.
- Assist with marketing updates and point-of-sale materials
Education
Bachelor of Business Administration (BBA) - Retail, HR, Finance, Market Valuation
Jaipur National University
JaipurFood Craft Institute of India (FCI), India - Core hospitality operations
Food Craft Institute of India
IndiaHigh School Diploma - Logic, Sociology and Political Science
Utkal University
Orissa, IndiaSkills
- Leadership in high-pace environment
- Fast-paced Cafe service
- Staff performance analysis
- Business growth and customer focus
- Stock ordering and rotation
- Financial acumen
- Team collaboration
- Logistics coordination
- Performance monitoring
- Vendor relations
- Inventory control
LANGUAGES
English
Hindi
Malayalam
Tamil
COURSES
- Situational Leadership (SLT)
- Best People Leader
- Loss Prevention & Data Protection
- Financial Awareness
DRIVING LICENSE
Driving license category Full
Affiliations
- Attending food and beverage expos, Exploring global coffee cultures, Strategic board games and puzzles, and brewing techniques, Outdoor activities and team sports for stress management
Timeline
Store Manager
Starbucks
12.2014 - 11.2025
Training and Marketing
Bin Nabat Import, Trading and Consulting/Cento Caff
01.2011 - 10.2014
Supervisor
Costa Coffee
01.2006 - 01.2009
Bachelor of Business Administration (BBA) - Retail, HR, Finance, Market Valuation
Jaipur National University
Food Craft Institute of India (FCI), India - Core hospitality operations
Food Craft Institute of India
High School Diploma - Logic, Sociology and Political Science
Utkal University