Vinod Madathil

• Defined business requirements with stakeholders and managed vendor contracts to optimize costs and services.
• Applied agile methodologies to improve project delivery, streamline internal communication, and enhance cross-functional collaboration.
• Conducted IT audits, enhanced cybersecurity, and optimized network performance through proactive monitoring.
• Led digital transformation, cloud integration, and infrastructure upgrades, aligning IT with business growth goals.
• Established IT governance and developed disaster recovery plans, ensuring regulatory compliance and operational continuity.
• Mentored IT staff and improved user support, reducing response times with enhanced helpdesk processes.
• Effectively managed the IT budget and oversaw large-scale projects, including data center management and SOC team development.
• Collaborated with executive leadership to address technology challenges and advance strategic objectives.
• Develop and enforce IT governance policies and procedures to ensure compliance, accountability, and effective management of IT resources and projects.
• Coordinates with IT teams to develop project plans, schedules, budgets, and resource allocations. Assigns tasks, tracks progress, reports to management, and participates in status review meetings to monitor action items.
• Coordinates all preliminary phases of contract procurement, and prepares contract drafts.
• Involves collaboration with multiple departments to ensure effective procurement and contract compliance.
• Participates in job-related discussions: Attends meetings to explain or negotiate contract terms for various contract types as needed.
• Understands procurement strategies: Familiar with different procurement options to ensure alignment with industry standards.
• Ensures compliance: Adheres to relevant laws, the Contracting Manual, and internal policies and procedures
• Engages in cross-functional contract reviews: Collaborates with teams from Finance, Legal, and relevant stakeholders (the proponent) to review contracts across different procurement scenarios.
• This highlights the importance of a collaborative approach to ensure contracts meet financial, legal, and operational standards.
• Monitoring and controlling the status of IT contracts ( Regular Contract Status Tracking , Performance Monitoring , Issue Identification and Resolution , Financial Control and Reporting , Contract Amendments and Renewals, Documentation and Compliance )
• Monitors and prepares all IT-required reports and statements (periodic or ad-hoc) related to IT planning and project management.
• Setting project goals and coming up with plans to meet those goals.
• Implementing IT strategies that deliver projects
• Schedules and coordinates project meetings
• Assists in developing, implementing, and updating IT strategy, plans, policies, procedures, and guidelines.
• Defines and enforces the IT governance framework, policies, and procedures across the IT function.
• Creates and standardizes IT project management methodologies.
• Oversees IT vendor relationships and contract management.

• Developed and executed strategic IT infrastructure plans, covering networks, systems, applications, and facilities.
• Managed network architecture, core systems, and data center operations to ensure security, reliability, and compliance.
• Implemented security protocols and oversaw the deployment of core applications, communication, and pager systems.
• Planned and prioritized maintenance of infrastructure components (compute, storage, LAN/WAN, wireless, and databases).
• Led testing, monitored performance, and maintained logs to optimize infrastructure and address incidents.
• Directed IT operations, network security, and policy development while managing capacity planning and data security.
• Advised on IT investments to enhance efficiency, innovation, and risk management.

Handled network and server management, focusing on performance monitoring, maintenance, and optimization.

• Implemented robust security measures for safeguarding confidential company data by configuring firewalls and antivirus software.
• Enhanced network performance by diagnosing and resolving complex technical issues promptly.
• Implemented comprehensive monitoring systems to track network activity and generate reports for management review on performance metrics.
• Established strong working relationships with vendors and service providers to expedite assistance in addressing technical issues or acquiring necessary hardware/software components.
• Proactively addressed networking issues by analyzing system logs, identifying patterns, and resolving problems before they escalate.
• Streamlined communication channels by configuring email systems, VoIP infrastructure, and messaging applications for internal use.
• Developed comprehensive documentation for network topology, policies, procedures, and disaster recovery plans to maintain organizational consistency.
• Ensured business continuity by implementing reliable backup strategies that included both on-site storage solutions and cloud-based services.
• Designed scalable network architecture capable of handling future growth without compromising current performance levels.

• Reduced system downtime through proactive monitoring, troubleshooting, and maintenance of servers and network equipment.
• Proactively addressed networking issues by analyzing system logs, identifying patterns, and resolving problems before they escalate.
• Diagnosed and executed resolution for network and server issues.