Violeta Ferrer

Help the company in setting up its systems & processes that cover the end-to-end operational flow.

Work closely in conceptualizing the company’s events and promotions for Philippine market.

Became an Independent Distributor of health & wellness products of a direct selling company based in Canada. Able to produce a high caliber team worldwide.

• Communicated regularly with team networkers about sales performances & successes, drives & programs and inventory status
• Kept detailed track of product sales and discussed strategies on how to increase personal revenue.
• Had 3-year relationship with more than 300 networkers worldwide by consistently exceeding sales goals by at least 20% each month.
• Became the Strategic Business Center Partner in Makati City, Philippines in 7 months and was chosen as the Flagship Center.

• Over-saw the end-to-end operation of a company-owned manpower outsourcing services.
• Demonstrated an excellent leadership skills to lead and motivate the team / employees.
• Increased company growth, both the horizontal & vertical, without compromising the work ethics and quality of our services.
• Established performance goals for each department in collaboration with Human Resource and Operation departments.
• Became the preferred business partner of our clients thus expanded our productivity while exercising the best practices and protocols.

• Managed company owned (6) stores in retailing & wholesaling of mobile phones & gadgets.
• Achieved the top 15 achiever for Sales Performance out of 600 accounts nationwide.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Strengthen business relationship through constant communication with suppliers / business partners

• Became Board Member as an Industrial partner for the operation of manpower servicing company which rendered services to Nokia Phils., Coca Cola Phils., Bayan Tel and many more.
• Performed all facets of the business except accounting side.
• Oversaw workforce management planning, volume predictions and capacity planning.
• Developed systems and procedures to improve operational quality and team efficiency.
• Reported issues to board members with great detail.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Assisted in recruiting, hiring and training of team members.
• Procured contracting arrangements with sub-contractors and service providers.
• Allocated resources to planned programs according to business objectives.
• Prepared documents for internal and external audits.
• Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.

• Managed administrative logistics of events planning, event booking, and event promotions.
• Established and implemented business procedures and process improvements.
• Analyzed and presented financial standings and cost effectiveness to other partners.
• Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach potential members and suppliers.
• Participated in strategy development and planning to grow organizing program and advance campaigns.
• Coordinated volunteer activities and facilitated distribution of promotional and marketing materials such as flyers, tarpaulins and email saturation.

• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Coached and assisted Sales team with individual selling efforts and helping sales representatives reach targets.
• Met with clients, delivering presentations, and educating on product movement, franchise agreement and sales requirements, new products and offerings.
• Established and cultivated solid business relationships with new or existing customers.
• Grew sales and opened 5 franchised stores in 6 months and boosted profits, applying proactive management strategies and enhancing sales training to business partners.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities local and international.
• Prepared sales presentations for clients' business reviews.
• Achieved established KPI for company, national and regional team and individual performance through teamwork and focus on customers.

• Coached and developed 3 Regional Sales Managers , 4 Account Executives and 4 Sales Coordinators in sales programs and incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Demonstrated exemplary customer service by engaging clients on sales floor.
• Assisted sales team with completing customer transactions and managing issues.
• Designed innovative market strategy to boost market expansion, increasing market contribution and presence.
• Liaised between customers and product development team to recommend product improvements based on research of consumer buying trends and market conditions.
• Strengthened performance by applying excellent program and project leadership skills.
• Generated sales report to help upper management make effective decisions and sales plans.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Strengthened customer relationships with proactive and collaborative approach to managing needs.
• Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
• Managed sales cycle to maintain solid customer base.
• Gathered information from clients to secure accounts, display location, and identify special requirements.
• Expanded brand presence in top leading Department Stores.
• Met and exceeded service level goals to achieve standards and expectations.
• Designed program and maintenance plans to monitor product inventories and stock movements.
• Negotiated sales deals between company and customers, resulting in mutually beneficial agreements and cultivated relationships, thus built good clients' paying habits.
• Became the Top Salesman of the Year for 4 consecutive years; garnering 63% of the total company sales performance; combined consigned and outright purchase in Metro Manila, Philippines.

• Promoted to lead a team of Brand Promoters nationwide.
• Trained & developed our sales frontliners to get customers feedback on product offerings and stock movements.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Conducted face-to-face sales calls with Store-level executives and Sales Executives in assigned sales territory.
• Created detailed sales presentations to communicate territorial sales output and market data.
• Presented accounts' performances using interactive materials such as charts and slideshows using acetate projector.

• Developed strong rapport with customers and created positive impression of our company and brand.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Performed as Sales Representative in stores opening and event launches as Brand Model.
• Registered 100% achievement of sales target at all times.
• Learned all aspects of selling techniques our products by attending several seminars in personality development and salesmanship training.
• Greeted customers and helped with product questions, selections, and purchases.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Developed professional relationships with customers to increase loyalty, retention and rapport.
• Utilized upselling techniques to promote additional products and increase sales.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products to promote and maintain visually appealing environments.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.