VIOLET KARIMI GITARI
Summary
Organised office professional knowledgeable about reception work. Smoothly manages correspondence, mail and guests to support office efficiency. Reliable under pressure in high tempo environment leveraging articulate communication skills with people of diverse backgrounds.
Have gained skills about the technological software system better and helped people understand it and use it efficiently.
Overview
9
9
years of professional experience
Work History
FRONT OFFICE,SALES REPRESENTATIVE, SECRETARY
BEREKETI MINING LTD
04.2022 - Current
- Answer phone calls and take messages and redirect calls.
- Maintain updated documents and spreadsheet
- Prepare mails and packages Organise and maintain files and records
- Coordinate different departments and Operate office equipment
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Shared comprehensive brand and product knowledge to maximise sales.
- Demonstrated strong communication and time management skills to meet and exceeded sales targets.
- Cultivated long-term relationships with clients to accurately quote prices and terms, achieving customer objectives.
Retail Sales Associate
SAFARICOM
06.2018 - 12.2018
- Advised customers on current company products and services available, tailoring advice to suit customers' needs.
- Located products on customers' behalf and assisted with check-out upon request to complete sales.
- Used downtime to clean store floor, rearrange product displays and restock shelves.
- Worked flexibly across multiple customer access points.
CAMPUS CAFETERIA
SELF-EMPLOYED
05.2016 - 08.2017
- Oversaw till operations, counting purchases and accepting various forms of payment.
- Maintained cleanliness and organisation of kitchen stations and storage areas.
- Followed recipes and customer request details to prepare high-quality, delicious meals.
- Prepared food according to recipe instructions to manage regular school meals.
Education
Kenya Certificate of Secondary Education - KCSE
Kathera Primary School
Kenya Certificate of Primary Education (342/500 KCPE -
Nguviu Girls' High School
SOFTWARE TRAINING - SOFTWARE IMPLICATORS PROGRAMME
TEEDY ACADEMU
ONLINE03-2025
Skills
- Sales closing
- Market analysis
- Product merchandising
- Customer retention abilities
- Network expansion
- Microsoft Excel proficiency
- Software implementation
Affiliations
Clubs and Organisation membership - Member of wildlife Club of Kenya
Member of mathematics and science club
Honours and awards
Languages
English
Proficient
C2
Timeline
FRONT OFFICE,SALES REPRESENTATIVE, SECRETARY
BEREKETI MINING LTD
04.2022 - Current
Retail Sales Associate
SAFARICOM
06.2018 - 12.2018
CAMPUS CAFETERIA
SELF-EMPLOYED
05.2016 - 08.2017
Kenya Certificate of Primary Education (342/500 KCPE -
Nguviu Girls' High School
Kenya Certificate of Secondary Education - KCSE
Kathera Primary School
SOFTWARE TRAINING - SOFTWARE IMPLICATORS PROGRAMME
TEEDY ACADEMU
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