VISAK RAMACHANDRAN
Sharjah,SH
Summary
Adept Technician with a proven track record at DEWALT, enhancing operational efficiency through automation and meticulous attention to detail. Excelled in customer service by swiftly resolving technical issues, boosting satisfaction. Skilled in equipment maintenance and repair, demonstrating exceptional multitasking abilities under pressure. Achieved significant improvements in system performance and safety compliance. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
5
5
years of professional experience
Work History
Technician
DEWALT
06.2019 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
Education
No Degree - Electrician
GOVERNMENT INDUSTRIAL TRAINING INSTITUTE
KOTTAYAM ETTUMANNOR04.2017
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Installation and Repair
- Maintenance and repairs
- Quality Control
- Mechanical Knowledge
- Equipment Maintenance
- Workload Management
- Equipment Repair
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Technician
DEWALT
06.2019 - Current
No Degree - Electrician
GOVERNMENT INDUSTRIAL TRAINING INSTITUTE
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