Vishakh Vijayan
Dubai,UNITED ARAB EMIRATES
Summary
Accomplished professional with expertise in customs and regulatory compliance, supply chain and logistics, and customer relationship management. Proficient in Microsoft Excel and data analysis, with a strong ability to lead presentations and demonstrate leadership. Skilled in import and export documentation, warehouse management systems, and problem-solving. Committed to optimising operational efficiency and enhancing customer satisfaction through strategic initiatives.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
Logistics Coordinator
GAC Dubai – Gulf Agency Company
Jebel Ali
2018.08 - 2026.05
- Managed logistics operations for major clients like Mayflex, Sony, Orkila, Hilti, Ikea, Hisense, Fly Dubai, Sysco guest supplies, Techxhub.
- Handled import and export documentation (Sea, Air & Road) under Jebel Ali Customs guidelines.
- Developed contingency plans for unexpected disruptions in supply chain.
- Coordinated international shipments for smooth transitions at customs.
- Managed E-Clearance (Mirsal 2) for customs bill of entry and COO issuance via Dubai Chamber for GCC/international shipments.
- Coordinated shipment tracking, ensuring real-time updates to customers for inbound/outbound logistics.
- Applied and processed SASO certifications with agencies like SGS, Intertek, and liaised with regulatory authorities (Dubai Municipality).
- Scheduled transport & container bookings for efficient cargo movements across GCC and international destinations.
- Led cross-training initiatives to ensure team members could perform all logistics functions.
- Conducted monthly operations review meetings with clients and presented KPI reports.
- Managed warehouse stock movements, reconciliations, and end-of-month inventory reporting.
- Oversaw scrapping/destruction process, ensuring compliance with environmental regulations.
- Handled Dangerous Goods (IMCO 2.1, 3), including aerosols and perfumes, ensuring adherence to safety standards.
- Prepared and applied for FIRS (Food Import Request) for food inspections and registrations.
Front Office Guest Service Supervisor
Le Meridien
Kochi
2017.02 - 2018.06
- Managed front desk operations, guest services, and customer interactions.
- Ensured excellent guest experiences through attentive customer service, efficient problem-solving, and maintaining high standards of hospitality.
Hospitality Training
Hilton Resorts & Spa
Ras Al Khaimah
2015.11 - 2016.05
- Trained in cold kitchen operations, gaining knowledge of food handling, inventory control and hospitality standards.
Education
Bachelor of Science - Hotel Management & Catering Science
Oriental School of Hotel Management
Calicut 2013.06 - 2016.06
Skills
- Customs and regulatory compliance
- Supply chain and logistics
- Customer relationship management
- Microsoft Excel and data analysis
- Presentation and leadership
- Import and export documentation
- Warehouse management systems
- Problem-solving and initiative
Declaration
I consider myself familiar with Logistics and Supply Chain Management aspects. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge. Place :- Dubai Date :- 2026-05-01
Personal Details
- Date of Birth: 2nd June 1993
- Marital Status: Married
- Visa Status: Employment Visa
Languages
English
Fluent
Malayalam
Native
Hindi
Upper intermediate
Tamil
Elementary
Affiliations
- Cookig
- Listening to Music
- Driving
References
References available upon request.
Timeline
Logistics Coordinator
GAC Dubai – Gulf Agency Company
2018.08 - 2026.05
Front Office Guest Service Supervisor
Le Meridien
2017.02 - 2018.06
Hospitality Training
Hilton Resorts & Spa
2015.11 - 2016.05
Bachelor of Science - Hotel Management & Catering Science
Oriental School of Hotel Management
2013.06 - 2016.06