VEERAKALANGIAM S
DUBAI,UAE
Summary
Dynamic and self-motivated professional with a strong foundation in customer service and client relationship management. Demonstrates exceptional communication and interpersonal skills, complemented by expertise in team collaboration and coordination. Proficient in banquet coordination, event catering, and food presentation creativity, ensuring adherence to hygiene standards. Adept at problem-solving and responsibility handling, with a commitment to discipline and punctuality. Career goal: to leverage skills in a challenging role that fosters growth and innovation within the hospitality industry. Energetic Catering Supervisor with knack for leading teams to achieve high standards. Transformed kitchen operations, boosting staff morale and customer satisfaction. Known for streamlining workflows and enhancing food quality in fast-paced environments.
Overview
2027
2027
years of professional experience
Work history
CATERING SUPERVISOR
PROCAT CATERING SERVICES LLC
DUBAI, UNITED ARAB EMIRATES
2024.04 - Current
- Maintained cleanliness in all catering areas for a safe and hygienic work environment.
- Addressed customer complaints promptly, ensuring their satisfaction.
- Led team meetings effectively, fostering good communication amongst staff members.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
- Led by example in providing customers with attentive, professional restaurant service.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Monitored external catering concessions and vendors for compliance with health, safety and licensing protocols.
- Upsold catering packages with reasonable prices to acquire more customers.
CATERING SUPERVISOR
AL BARAKAH TAMWEEN
ABU DHABI, UNITED ARAB EMIRATES
2014.02 - 2018.03
- Managed assigned duties with discipline, punctuality, and professionalism.
- Built positive relationships with customers and coworkers.
- Supported daily operations while maintaining workplace standards and teamwork.
- 5 Years
- Managed staffing schedules efficiently to avoid any service disruptions.
- Streamlined workflow with efficient planning, resulting in smooth operations.
- Maintained cleanliness in all catering areas for a safe and hygienic work environment.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Handled high-pressure situations calmly, maintaining service quality during peak hours.
- Ensured compliance with local food safety laws at all times.
WAITER
ADNH-COMPASS ME LLC
ABU DHABI, UNITED ARAB KINGDOM
- Worked in a fast-paced professional environment maintaining service quality and operational efficiency.
- Coordinated with team members and supervisors to complete daily responsibilities effectively.
- Demonstrated strong customer service and communication skills.
- Relayed feedback from customers to management for continuous improvement.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Delivered excellent customer service through friendly and polite interaction.
- Maintained knowledge of menu items, leading to accurate order taking.
Education
HIGHER SECONDARY
TAMIL NADU, INDIAHigh School Diploma -
GOVERNMENT HIGHER SECONDARY SCHOOL PERIYAPATTINAM
TAMIL NADUSkills
- Strong communication and interpersonal skills
- Customer service and client relationship management
- Team collaboration and coordination
- Self-motivated and quick learner
- Computer knowledge
- Problem-solving and responsibility handling
- Discipline and punctuality
- Banquet coordination
- Hygiene standards adherence
- Food presentation creativity
- Event catering expertise
Languages
English
Advanced
Tamil
Fluent
Hindi
Fluent
Arabic
Advanced
Malayalam
Advanced
Declaration
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
Timeline
CATERING SUPERVISOR
PROCAT CATERING SERVICES LLC
2024.04 - Current
CATERING SUPERVISOR
AL BARAKAH TAMWEEN
2014.02 - 2018.03
WAITER
ADNH-COMPASS ME LLC
HIGHER SECONDARY
High School Diploma -
GOVERNMENT HIGHER SECONDARY SCHOOL PERIYAPATTINAM