Summary
Overview
Work history
Education
Skills
Certification
LANGUAGES
Affiliations
Timeline
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Divya Suresh

Divya Suresh

Sharjah,United Arab Emirates

Summary

Enthusiastic Customer Assistant providing exceptional levels of customer care with a consistent can-do attitude. Self-motivated to greet customers and process transactions in timely and efficient manner. Expertise and enthusiasm for outfit recommendations and visual merchandising.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Customer assistant

FDC Technology DMCC
Dubai, UAE
08.2023 - 04.2026
  • Improved customer relations by promptly addressing queries and concerns.
  • Assisted customers in making informed decisions by providing detailed product information.
  • Handling customer complaints through messaging applications and solving issues
  • Offered technical support, leading to enhanced user experience.
  • Managed high volume of inbound chats for quick resolution of customer issues.

Assistant Coordinator

Marhaba Media Arbab LLC
Dubai
01.2023 - 05.2023
  • Answered mailed, emailed, telephoned and in-person requests for service and information.
  • Managed smooth operations and communicated timely updates to coordinate administrative activities.
  • Communicated with clients about project expectations and goals to deliver satisfying outcomes.

Customer Service Executive

SI Innovatives Dubai
Dubai
12.2022 - 01.2023
  • Calling the customers daily and getting the business for trade investement
  • Informed customers of upcoming promotions and deals to boost trades.

Admin

SUN RISE MULTISPECIALTY HOSPITAL
Kanhangad, Kerala
09.2022 - 10.2022
  • Dealing with patient's data entry and slot booking Billing assistance
  • Insurance Enquiry Discharge Paper Creation & Acting as a Front office Executive

Education

Bachelor Degree - English Literature

IHRD COLLEGE

High School Diploma - undefined

IQBAL HSS AJANUR
Kanhangad

SSLC - undefined

IQBAL HSS AJANUR
Kanhangad

Skills

  • Team Management
  • Social Media Handling
  • Administrative Support
  • Customer satisfaction enhancement
  • Team player
  • Customer Service

Certification

  • TUV SUD Certificate Programe in Hospital Administration
  • Diploma In Advanced Excel

LANGUAGES

English: C1 Advanced
Upper intermediate
Malayalam: C2 Proficient
Fluent
Tamil
Upper intermediate

Affiliations

  • Reading
  • Watching Movies

Timeline

Customer assistant

FDC Technology DMCC
08.2023 - 04.2026

Assistant Coordinator

Marhaba Media Arbab LLC
01.2023 - 05.2023

Customer Service Executive

SI Innovatives Dubai
12.2022 - 01.2023

Admin

SUN RISE MULTISPECIALTY HOSPITAL
09.2022 - 10.2022

High School Diploma - undefined

IQBAL HSS AJANUR

SSLC - undefined

IQBAL HSS AJANUR

Bachelor Degree - English Literature

IHRD COLLEGE
Divya Suresh