VISHNU GOPAKUMAR
DUBAI,UAE
Summary
Strategic planner and operational leader with strong background improving performance, productivity, efficiency and profitability of departmental and organisational operations. Practiced in providing assorted teams with support and resources to succeed.
Overview
8
8
years of professional experience
Work History
Operations Manager
CITY EXCHANGE
DUBAI, UAE
01.2023 - Current
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Analysed financial data to track and achieve budget targets.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Monitored daily cash discrepancies and accounting entries.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Branch Manager
CITY EXCHANGE LLC
AJMAN, UAE
01.2019 - 12.2022
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Oversaw all aspects of branch management, including Sales, revenue and policy enforcement.
- Assessed employee performance and developed improvement plans.
- Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
- Conducted regular branch staff meetings to communicate goals and objectives.
- Created strategies to develop and expand existing customer base, resulting in increase in annual income.
Operations Assistant
CITY EXCHANGE LLC
DUBAI, UAE
11.2015 - 12.2018
- Assisted with day-to-day operations of facility, including scheduling and customer service.
- Prepared and proofread reports detailing operations activities.
- Measured efficiency of internal processes and recommended ways to improve.
Education
Bachelor of Commerce - Taxation And Accounting
KERALA UNIVERSITY
KERALA, INDIA03.2015
Skills
- Policies and procedures implementation
- Systems Implementations
- Multi-Unit Operations Management
- Staff Management
- Policy and Procedure Implementation
- Contract Review and Recommendations
- Business Development Understanding
Languages
English
Proficient (C2)
Hindi
Proficient (C2)
Malayalam
Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Operations Manager
CITY EXCHANGE
01.2023 - Current
Branch Manager
CITY EXCHANGE LLC
01.2019 - 12.2022
Operations Assistant
CITY EXCHANGE LLC
11.2015 - 12.2018
Bachelor of Commerce - Taxation And Accounting
KERALA UNIVERSITY
Similar Profiles
Sudhin PPSudhin PP
Operations Manager at City ExchangeOperations Manager at City Exchange
CHRISTOPHER ECHARDCHRISTOPHER ECHARD
OWNER at SECRET CITY EXCHANGE LLCOWNER at SECRET CITY EXCHANGE LLC
Afreen ZafarAfreen Zafar
Customer Service Representative at City Exchange MartCustomer Service Representative at City Exchange Mart