Graduate in Commerce from the University of Calicut with experience in Operations and Administration sectors. Focused on managing high-volume administrative tasks. Brings flexible and resourceful approach to challenges. Proactive problem-solver and clear communicator with aproven history of sound judgment.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Operations Administrative
Star Security Services LLC Client : Nakheel PJSC
Dubai
02.2020 - Current
Make decisions according to the incident situations and deliver accurate & effective commands to the ground team on time and acquire feedback accordingly
Preparing incident reports and document verification for all Nakheel projects
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Assisting the customers by providing interactive voice response (IVR) code that allows the customer to interact with the relevant department.
Established workflow processes and implemented modifications to improve administrative operations.
Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
Monitored office inventory supplies, re-ordering for service provisions.
Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments.
Organised meetings and events guaranteeing professional results.
Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
Organised filing system for important and confidential office documents.
Administrative Assistant
M/S Steppingstone Accounting Consultancy, SSAC
Calicut, India
12.2017 - 12.2019
Communicate with customers, employees, and other individuals to answer questions, disseminate, or explain information, take orders, and address complaints
Acted as main contact for internal and external clients.
Created email notifications, invitations and agendas for meetings, events and appointments.
Kept and maintained accurate filing system for preservation of office information.
Maintained detailed administration and office procedures to improve accuracy and efficiency.
Supported executive leadership and office staff by managing operational workflow.
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Generated weekly and monthly reports for managers.
Enhanced productivity by coordinating itineraries and scheduling appointments.
Amended documents accurately, communicating and redistributing to relevant personnel where necessary.
Organised, filed and stored electronic and physical files to maximise traceability.
Education
SAP - Commerce
IPA
India
B.Com - Business
University of Calicut
India
06.2012 - 03.2015
Skills
Specialized in Outlook & MS Office- Microsoft Excel Global Certificate Holder (2015)
Documentation control
Outstanding written and verbal communication
Time Management and problem-solving skills
Corporate administration
Capacity for learning new skills quickly
An eye for detail
Additional Information
▪ Mr. Sanish S, HR Coordinator- First Security Group LLC, Tel: +97143151521
▪ Mr. Janeesh V, Logistics Executive-Reflex Integrated Logistics, Dubai, Tel :+971552364702
Data Governance, Data Protection Officer, Compliance, RFP & Procurement at Nakheel PJSCData Governance, Data Protection Officer, Compliance, RFP & Procurement at Nakheel PJSC