Detail-oriented administrative assistant with experience in customer service, data entry and office management.Documentation Specialist experience ensuring organization's documents are stored efficiently and are easily accessible to staff. Develop and implement management and control strategies. High level of organizational skills, attention to detail and communicate.
Overview
6
6
years of professional experience
Work History
Admin Cum Document Controller
Fortune Engineering & Energy Services LLC
09.2018 - 11.2022
Log all incoming & outgoing correspondence
Answering and directing phone calls
Organizing and scheduling appointments and meetings
Ordering office supplies and booking travel arrangements
Drafting letters & tracking documents
Control of all internal & external transmittals & documents
Uploading documents in EDMS softwares
Providing the assistance to the Head of Sections & Departments
Facilitating with the staffs as per their requirements
Ensure proper co-ordination with Disciplines
Submitting technical documents for review and approval
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Organize and schedule meetings and appointments
Maintain contact lists
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Handle multiple projects
Prepare and monitor invoices.
Composed inter-office correspondence and provided product and service information to customers.
Store Manager
C.C Bakery
10.2017 - 07.2018
Direct sales floor activities ensuring excellence in customer service and resolving store level problems
Oversee personnel management including interviewing, hiring, training, mentoring/coaching, and evaluating
Handling the store team including Assistant Store Manager C&A, CSS, and CSA.
Store Manager
Aditya Birla Retail Limited
06.2016 - 09.2017
Controlling, coordinating, and evaluating business operations
Creating employee schedules and assigning tasks
Dealing with customer complaints
Supervising employees
Managing inventory levels
Implementing store policies and company procedures.
Education
MBA - Marketing And HR
Musaliar College of Management
Kerala
08.2016
Skills
Energetic, flexible, optimistic and highly motivated team player
Time Management
Analytical Thinking
Problem Resolution
Flexible and Adaptable
Organization and Time Management
Written Communication
Good Telephone Etiquette
Data Management
Teamwork and Collaboration
Relationship Building
Academic Synopsis
MBA, Marketing & HR, MG University, 2016
BSC, Chemistry, MG University, 2013
Professional Reference
Shall be provided upon request.
Passport No
P9122405
Personal Information
Marital Status: Single
Date of Birth: 12/11/91
Nationality: Indian
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Declaration
I hereby declare that all the information given above are true to the best of my knowledge and I bear the responsibility of the above-mentioned particulars.
Timeline
Admin Cum Document Controller
Fortune Engineering & Energy Services LLC
09.2018 - 11.2022
Store Manager
C.C Bakery
10.2017 - 07.2018
Store Manager
Aditya Birla Retail Limited
06.2016 - 09.2017
MBA - Marketing And HR
Musaliar College of Management
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