To work cheerfully and to meet the challenges with smartness, positive attitude and to grow professionally in a good environment. Strong communicator, planner and problem-solver.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
MIS Executive / Relationship Officer
Pamcal Middle East DDA
Dubai, UAE
03.2022 - Current
Verify all the relevant documents with the utmost strictness.
Ensuring all documents are 100% accurate, complete and consistent.
Cataloging and storage of documents for future retrievals.
Summary MIS report on collated data sharing with the client on a daily and monthly basis.
Dealing with internal and external queries.
Ability to work within tight time constraints to achieve targets and meet deliverables.
Maintain confidentiality of all employees, customers, and company records.
Develop a management dashboard to track the business performance on a monthly and yearly basis.
Work with Team lead/Manager to create & sustain various reports which add value to the business.
Compile daily, weekly, and monthly reports as per business trends.
Develop various process improvements for increased efficiency.
Process of monitoring, reconciling & payment processing the pension payments to the pensioners of public sector corporations who were settled across 200+ countries in the world.
Preparing required sample images or documents required for audits like Risk Control Self-Assessment (RCSA), Integrated Quality Management System (IQMS), and Process Risk Review (PRR).
Providing whole process presentation to the auditors.
Handling customer queries within the given TAT and maintaining customer satisfaction.
Handling daily calls with our clients in regard to daily updates queries or escalation.
Ensuring the daily SLA is met to the client's satisfaction.
Circulating MIS reports internally to the team during EOD.
Providing complete process training to the New Hires
Process Associate
TCS BFS (Banking Financial Services), CITIBANK
Chennai, India
01.2014 - 10.2018
In GLOBAL Payment Processing - Monitoring the payments in a live application and raising system issues to the technology team.
Initiating investigation cases for Return of funds and cancellation of Payments
Providing daily reconciliation statements to the client
Reporting the details of the transactions processed or rejected to the customers
Process MT103 and MT202 payments for customers on an urgent basis
Monitoring both ACH & Masspay payments flow (Payment modes in WorldLink)
Reconciling around 25 plus currencies and resolving issues in ACH & Masspay
Account
Initiating refund to the client for returned/rejected transactions in both payment modes
Assistant Accountant & Admin
KMH TRADING & CATERING SERVICE L.L.C
Abu Dhabi, UAE
10.2011 - 12.2013
Generation of Sales Invoices and matching with the Sales orders
Handling account receivable - Reconciliation of debtor's ledger after month closing
Collection of receivables from debtors
Manage deposits, withdrawals, and balances for all company bank accounts to ensure that
All funds are accounted
Handling accounts payable - Matching Purchase invoices with the PO and processing
Payments to the vendor in the credit time frame allowed
Handling WPS process and SIF for processing payments
Reconciling the system and Physical stock on a monthly basis
Handling the Bank reconciliation to verify the fund's applicability weekly basis
Handling petty cash expenses and preparing cheques for the suppliers
File documents in physical and digital records
Posting of Expenses, Provision, month-end closing entries
HVAC - Senior Sales and Technical Manager at Lennox Middle East (LNX Middle East)HVAC - Senior Sales and Technical Manager at Lennox Middle East (LNX Middle East)