Passionate Salesperson and self-motivated personality with experience in sales and technical professionals. Proven skills in customer relationship, sales, technical, and coordination. Product based marketing research specialist.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Sales Specialist
AICL
CHENNAI
03.2020 - Current
Primary products are Human Resource Management, ERP and Cyber security software's.
Recognize the needs of consumer and provide detailed information to the consumer about the technical specifications of computer software offered by company
Investigates new items and makes recommendations for purchasing products
Takes orders over telephone and in person
Advises customers on technical matters and recommends appropriate computer configurations
Solicits information about computer needs from customers
Negotiate price for sales
Provide technical support after merchandise is purchased
Construct sales pitches and presentations
Travel to areas where needs are projected
Stay abreast of market trends
Assist company helpline.
Serve as Customer Service rep for customers who have questions or difficulties
Demonstrate product features before sale
Respond to pre-qualification questionnaire or information to tender document
Help customers maximize the use of software features
Advise on appropriate user training
Ensure quality of service by developing thorough and detailed knowledge of technical specifications and other features of employer’s system and processes
Maintain awareness and keep abreast of constantly changing software, hardware systems, and peripherals
Pre Sales Consultant and Project Engineer
EUROTECH GAS SERVICES LLC
DUBAI
10.2016 - 01.2020
Dubai Civil Defense Approved License Holder –LPG System Installation and Maintenance Engineer)
Systems - Centralized LPG Systems, Natural Gas Systems, Gas Leak Detection Systems, LPG Supply, Installation, and Maintenance in Various Residential, Commercial, Labor Camps, Hotel, and Restaurant Projects
Good Knowledge of NFPA, UAE Fire & LPG Life Safety Codes, BS standards, and various local fire and LPG authorities – Dubai Civil Defense & LPG Network Providers
Executing Centralized LPG System for residential, restaurants, labor camps, staff accommodation, and commercial buildings
Installation, testing, and commissioning
Giving periodical/Need-based reports to management
Maintaining good rapport with the clients by visiting and communicating with them regularly
Coordinating with clients and the execution team for the smooth completion of the projects
Coordinating with clients for drawing submittals, material submittals, approvals, arranging for inspection, and getting completion certificates as and when required
Analyzing the contracts, invoicing, and payment collection as per the agreed terms
Ensuring the projects are completed on time and maintaining a cordial relationship with the contractor, consultant, and client
Submission of project progress reports on a weekly basis and submitting other periodicals/Need-based reports to the management
Identifying the workers for training and development
Coordinating with the concerned department for successful completion of projects
Materials arrangements as per the BOQ and site conditions
Advising management well in advance for the resource’s requirement (Materials, manpower, Tools, Vehicles, and others)
Mobilization of manpower, and materials on time, Work Scheduling according to the availability, feasibility, and time management for the project
Successful completion of Dubai Civil Defense certificate & handing over to consultants and clients.
Senior BDM
CHENNAI GENERAL TRANSPORT LLC
DUBAI
04.2014 - 04.2016
Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities
Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers
Develop pricing strategies, balancing firm objectives and customer satisfaction
Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services
Negotiate contracts with vendors or distributors to manage fleet and distribution, establish distribution networks, or develop distribution strategies
Advise business or other groups on local, national, or international factors affecting the pricing and fleet services
To make the team very keen on their work
Support the team members and make them achieve individual targets
Recognize the potential of each member of the team
Work Scheduling and appropriate time management
Achieve and attain the Targets
Coordinating with the concerned department for successful completion of Safe transportation.
Relationship Officer
RAKBANK, BUR-DUBAI
DUBAI
06.2011 - 02.2012
Gather data on competitors and analyze their prices, sales, method of marketing, and distribution to create our own
Analyze applicants' financial status, credit, and property evaluations to determine the feasibility of granting loans
Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information
Meet with applicants to obtain information for loan applications and to answer questions about the process
Explain to customers the different types of loans and credit options that are available, as well as the terms of those services
Review loan agreements to ensure that they are complete and accurate according to policy
Approve loans within specified limits and refer loan applications outside those limits to management for approval
Handle customer complaints and take appropriate action to resolve them
Stay abreast of new types of loans and other financial services and products to better meet customers' needs
Review and update credit and loan files
Submit applications to credit analysts for verification and recommendation
Analyze potential loan markets and develop referral networks to locate prospects for loans
Market bank products to individuals and firms, promoting bank services that may meet customers' needs
Work with clients to identify their financial goals and to find ways of reaching those goals.