Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
References
Timeline
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VISHNUPRIYA VARAPRAVAN

VISHNUPRIYA VARAPRAVAN

DUBAI,UAE

Summary

Enthusiastic and detail-oriented Medical Insurance Endorsement Specialist with 3 months of experience in processing medical insurance endorsements, including adding or modifying coverage. Proficient in reviewing policy documents, handling claims inquiries.

Skilled in using insurance management software and portal for endorsements and providing effective customer service. Ready to apply my growing knowledge and contribute to the efficient management of medical insurance policies while ensuring customer satisfaction and regulatory compliance.

Overview

3
3
years of post-secondary education
1
1
Certification

Work History

EB Operations Executive

VIVA INSURANCE BROKERS
Dubai, UAE
12.2024 - Current

Additions, Deletions, and Amendments:

  • Process requests for additions, deletions, or amendments to medical endorsements, ensuring all changes are documented and executed correctly.
  • Review medical documents, policies, and endorsements to confirm accuracy before making updates or changes.
  • Coordinate with internal teams, such as the legal or compliance departments, to ensure any amendments or deletions are in line with regulatory guidelines.
  • Ensure that any changes are reflected in the medical endorsement records and communicated to the relevant parties.

Insurance Portal Management:

  • Monitor and manage the input of medical endorsement data into insurance portals, ensuring accuracy and timely submission.
  • Work with insurance providers to ensure that endorsements are properly reflected and updated in their systems.
  • Troubleshoot any issues related to portal integration or data discrepancies and work with relevant stakeholders to resolve them.
  • Coordinate with the IT or technical support team to ensure seamless interaction between internal systems and insurance portals.

Client and Partner Coordination:

  • Communicate with clients, insurance companies, and other external partners to confirm the details of medical endorsement additions, deletions, or amendments.
  • Provide assistance and clarification to clients or partners regarding endorsement status, changes, and the process for updating records.
  • Liaise with account managers or customer service teams to ensure that all changes are accurately recorded and updated in the client’s account.

Documentation and Recordkeeping:

  • Maintain and update accurate records of all medical endorsements, including amendments, deletions, and additions.
  • Ensure all relevant documentation, including contracts and policies, is stored in compliance with company guidelines and legal requirements.
  • Generate regular reports for management on endorsement changes and insurance portal activities.

Quality Assurance and Compliance:

  • Review medical endorsements to ensure compliance with relevant laws, regulations, and company policies.
  • Assist in periodic audits of medical endorsements and insurance portal data to ensure consistency and accuracy.

Troubleshooting and Issue Resolution:

  • Act as the point of contact for resolving any issues related to medical endorsement additions, deletions, amendments, or insurance portal discrepancies.
  • Track and report on the status of endorsement additions, deletions, amendments, and other relevant activities.
  • Develop regular updates for management on endorsement operations and insurance portal status.
  • Provide insights and recommendations for improving efficiency and reducing errors in the endorsement process.

Education

Bachelor of Science - Psychology

Don Bosco Arts and Science College
INDIA
09.2020 - 04.2023

Skills


  • Ability to handle a high volume of endorsement requests efficiently
  • Prioritizing tasks and meeting deadlines
  • Managing multiple client accounts simultaneously
  • Flexibility in adjusting to changing regulations and company policies
  • Collaborating effectively with underwriters, adjusters, and claims specialists
  • Working well in a team-oriented environment
  • Ensuring accuracy in policy reviews, endorsements

Languages

English
Fluent
Hindi
Fluent
Malayalam
Native
Tamil
Fluent

Affiliations

  • Active interest in health-related causes, attending health-related seminars or events to learn more about the healthcare industry.
  • Expressing thoughts through writing, which enhances communication skills.

Certification

CERTIFIACTIONS

Advanced Cognitive Behavioral Therapy

Diploma In Neuro Linguistic Programming (NLP)

Supporting Individuals with intellectual disabilities and mental illness (SIIDMI)

Diploma in Medical Neuroscience

Diploma in Psychology

References

References available upon request.

Timeline

EB Operations Executive

VIVA INSURANCE BROKERS
12.2024 - Current

Bachelor of Science - Psychology

Don Bosco Arts and Science College
09.2020 - 04.2023
VISHNUPRIYA VARAPRAVAN