Vishnu Vardhan Jinna
Summary
Motivated F&B Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waiter
HolidayInn Hotel-AbuDhabi
05.2019 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Trained new servers on restaurant policies and procedures.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Answered customers' questions, recommended items, and recorded order information.
- Informed customers about daily and seasonal specials.
Industrial Trainee
The Park Hotel-Hyderabad
01.2018 - 06.2018
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Education
Hotel Management-Diploma - Hotel Management
Orange Institute of Hotel Management
Hyderabad04.2018
Skills
- Cash Handling
- Order Accuracy and Delivery
- Billing and Payment Processing
- Buffet Setup and Takedown
- Table Setting Arrangements
- Safety and Sanitation
- Guest Satisfaction
- To-Go Order Preparation
- Courteous Phone Demeanor
- Station Preparation
- Warm and Friendly
- Table Bussing
- Adaptable and Flexible
- Standards Compliance
- Pos Operation
- Customer Service and Rapport
- Safe Food Handling
- Kitchen Staff Coordination
Accomplishments
- INDUSTRIAL TRAINING: Successfully completed 6 months of training in THE PARK Hyderabad in second-year diploma
- Worked in all the departments F&B And Front office& House keeping &kitchen
- Selected to serve notable VIP guests for major private events.
Certification
- Basic Food Hygiene & HACCP training
- First Aids Training
- Fire & Life Safety Training
Timeline
Waiter
HolidayInn Hotel-AbuDhabi
05.2019 - Current
Industrial Trainee
The Park Hotel-Hyderabad
01.2018 - 06.2018
Hotel Management-Diploma - Hotel Management
Orange Institute of Hotel Management
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