Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

VIVEK GHOSH

Dubai

Summary

  • Profile Summary A Qualified Chemical Engineer and Six Sigma Green Belt with 17 years of experience in Process, Technical Services and Design Engineering Possess good understanding of Refinery Downstream Technologies like Reforming, Isomerisation, Hydrotreaters & Indirect Alkylation Possess adequate knowledge of reviewing, analysing and providing feedback on commercial unit operating data Hands-on experience in performing Process Simulation for unit optimization and developing fault models for the online optimization tools. Demonstrated project planning and management expertise with proven ability to lead change and perform well under pressure Provide technical support for startups, reloads, turnaround and various troubleshooting assignments Evaluating commercial operations, through remote monitoring or on-site troubleshooting of UOP technology to assist customers in achieving their goals. Participating in engineering review meetings for new units and revamps including Design Basis, PFD, P&ID and other meetings Writing procedures for pre-commissioning & start-up activities and assisting in various troubleshooting assignments Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Account Manager

HONEYWELL UOP
03.2022 - Current

Business Leadership:

  • Develop and drive customer growth strategies.
  • Deliver agreed annual sales revenue, direct margins, volumes, price and product mix for UOP GPS product portfolio.
  • Manage the 18-month forecast in SFDC, work with Credit & Collections to maintain past dues in line with company’s working capital targets
  • Responsible for long-term objectives such as year-over-year growth, profitability, and win rate, as well as near-term forecast accuracy for short-range-outlook (SRO), demand planning and all financial forecasts.
  • Contribute to establishing a culture of ownership and accountability.
  • Create and Manage account plans which roll up into a regional strategy for Middle East
  • Ensure up-to-date knowledge of UOP’s products and offerings to identify project opportunities.
  • Lead the project/opportunity development and commercial follow through.

Business Growth:

• Work closely with Honeywell Sales, Technical Sales, Business, Engineering, and Government relations personnel to create and execute growth plans as it relates to your assigned customer base.

• Act as the decision point in support of marketing, selling, pricing, contracting and execution of new business relative to the customer and program.

• Drive new business proposals through cross-functional teams, working with the assigned personnel in proposal development and gaining required concurrence/approvals to pricing, technical plans, and other requirements as laid out in Honeywell instruction

Lead Technology Service Specialist

HONEYWELL UOP
04.2011 - 03.2022
  • Analyzing commercial operations, through remote monitoring or on-site troubleshooting to assist customers in achieving their goals
  • Acting as the focal point for technical support of new / revamped units and catalyst reloads, start-ups from pre-commissioning through guarantee acceptance
  • Imparting on-site troubleshooting assistance to commercial units
  • Participate in Turnaround Planning meeting to provide necessary technical insight for better planning pertaining to technology and unit performance
  • Develop Fault Models for Online Optimization Tools
  • Preparing and updating general operating / process technology manuals and training materials and presenting UOP technology training courses
  • Provide technical support for Catalyst Reload Sales.

Process Technical Advisor

HONEYWELL UOP
05.2009 - 04.2011
  • Conducted checkout activities of different unit
  • Participated in various start-up activities like dry out, post dry out inspection, catalyst loading & start-up of various units
  • Led performance of different units and assisted in achieving guarantee involved with the units
  • Key, :
  • Commissioning of NHT/CCR Platforming

Process Design Engineer

HONEYWELL UOP
05.2006 - 04.2009
  • Prepared Basic Engineering Package (Schedule A) for Naphtha Technologies with high quality
  • Ensured optimization of process parameters with the help of process simulators, generated heat & mass balance and developed PFDs
  • Conducted system hydraulics and pump hydraulics
  • Designed vessels, fractionators, exchangers, pumps, compressors, and pressure relief valves
  • Organised various levels of feasibility and development studies and reviewed hydraulics
  • Assisted the engineering personnel in Engineering Tools/Database Software

Process Engineer

Valdel Engineers & Constructors Pvt. Ltd
07.2004 - 04.2006
  • Prepared Basic Engineering Package for Pharmaceutical Plants
  • Extended support to project team in preparing technical bid documents for refinery unit
  • Performed detailed hydraulics, pump and compressors head calculations


Education

Executive Program in Business Management

Indian Institute of Management, Calcutta
India
09.2022

Bachelor of Engineering- Chemical

Visveswaraiah Technological University
India
2004

Skills

  • Richardson Sales Certification
  • Six Sigma Green Belts
  • Simulation Tools
  • Sales Analysis
  • Account Management
  • Market Forecasting
  • Client Relationship Management
  • Business Development
  • Sales Development
  • Strategic Planning
  • Subject Matter Expert in Naphtha Technologies (Reforming, Isom, Hydrotreating)

Accomplishments

  • Date of Birth : 29th October 1980
  • Annexure
  • Technical Purview (Customer Units Handling as Technology Service Specialist)
  • Reforming Units:
  • ADNOC, UAE
  • Saudi Aramco, Saudi Arabia (Riyadh, Yanbu, Ras Tanura)
  • Kuwait National Petroleum Company (KNPC), Kuwait
  • Equate, Kuwait
  • SAMREF(Exxon Mobil Saudi Aramco JV), Saudi Arabia
  • Yasref (Sinopec Saudi Aramco JV), Saudi Arabia
  • Qatar Petroleum (QP), Qatar
  • Oman Oil Refineries Ltd., Oman
  • Isomerisation Unit:
  • ADNOC, UAE
  • ENOC, UAE
  • Qatar Petroleum (QP), Qatar
  • Oman Refineries Ltd., Oman (Sohar & Muscat)
  • Saudi Aramco, Saudi Arabia (Yanbu, Riyadh)
  • SAMREF(Exxon Mobil Saudi Aramco JV), Saudi Arabia
  • Yasref (Sinopec Saudi Aramco JV), Saudi Arabia
  • SAMREF, Saudi Arabia
  • SABIC, Saudi Arabia
  • Kuwait National Petroleum Company (KNPC), Kuwait
  • Naphtha Hydrotreater Unit (NHT)
  • Qatar Gas, Qatar
  • Oman Oil Refineries Ltd., Oman
  • Saudi Aramco, Saudi Arabia
  • Kuwait National Petroleum Company (KNPC), Kuwait
  • Equate, Kuwait
  • ADNOC, UAE
  • Indirect Alkylation (InAlk Unit):
  • Taiyo Oil Ltd., Japan
  • ORPIC, Oman
  • GS Caltex, Korea
  • NSRP, Vietnam

Timeline

Account Manager

HONEYWELL UOP
03.2022 - Current

Lead Technology Service Specialist

HONEYWELL UOP
04.2011 - 03.2022

Process Technical Advisor

HONEYWELL UOP
05.2009 - 04.2011

Process Design Engineer

HONEYWELL UOP
05.2006 - 04.2009

Process Engineer

Valdel Engineers & Constructors Pvt. Ltd
07.2004 - 04.2006

Executive Program in Business Management

Indian Institute of Management, Calcutta

Bachelor of Engineering- Chemical

Visveswaraiah Technological University
VIVEK GHOSH