Summary
Overview
Work History
Education
Skills
Software
Websites
Interests
Playing Cricket & Travel
Timeline
Generic

VIVEKANANDAN JAYA KRISHNAN

SENIOR INBOUND CO-ORINDATOR
Dubai

Summary

Experienced logistics professional with a strong background in coordinating and managing inbound and outbound operations. Adept at optimizing processes and improving efficiency to drive successful outcomes. Demonstrated expertise in inventory management, vendor coordination, and problem-solving. Recognized for effective team collaboration and adaptability to changing needs, ensuring reliable and consistent results.

Overview

8
8
years of professional experience
2
2
Languages

Work History

SENIOR INBOUND CO-ORDINATOR

OCTAL DMCC
04.2022 - Current
  • Managed inbound shipment scheduling, ensuring timely deliveries and minimizing disruptions to daily operations.
  • Contributed to strategic planning initiatives by providing insight into current trends and challenges within the logistics industry.
  • Spearheaded process improvements through continuous evaluation of existing systems and implementation of new technologies or methodologies when warranted.
  • Collaborated with purchasing department on forecasting demand levels.
  • Ensured optimal resource allocation by analyzing workload forecasts and adjusting staff schedules accordingly.
  • Improved inventory accuracy with regular audits, detailed reporting, and timely adjustments.
  • Implemented cost-saving measures by identifying inefficiencies in receiving processes and proposing innovative solutions.
  • Promoted a positive work environment by fostering teamwork, open communication, and mutual respect among employees.
  • Participated in ongoing professional development opportunities to stay abreast of best practices and emerging trends in the logistics field.
  • Investigated discrepancies in received shipments, working closely with suppliers to resolve issues promptly and effectively.
  • Developed strong relationships with vendors to negotiate favorable shipping rates and delivery terms.
  • Track & trace all the inbound shipments arrivals on each transit port connection & follow up with Liners to
    avoid impact on stock inventory.
  • Rate negotiation with Freight Forwarders and shipping Line.
  • Co-ordinate with Liners & Airlines for booking, Rate negotiation, Space & carting order issue
  • Coordinated cross-training programs for staff members to ensure comprehensive understanding of all inbound functions.
  • Track & trace all the inbound shipments arrivals on each transit port connection & follow up with Liners to
    avoid impact on stock inventory.
  • Air Freight & LCL shipment collection arrangements with forwarders.

BREAK BULK:

  • Coordinating with nominated vessel owners until berthing in POL.
  • Keeping in touch with suppliers and traders until planned loading on the break bulk vessel to avoid demurrage.
  • Maintaining tracking of the vessel until it arrives at the POD within the planned arrival date and completing the
    discharge operation within the free days in order to avoid a demurrage charge.
    In case of Damage or accident need to apply for Marine claim process.

CROSS TRADE:

  • Handling Yearly planning for other entities of ALPEK Business.
  • Bookings for major raw materials from Argentina, UK, Mexico, and Brazil have been handled.
  • The overall stock inventory for all planned shipments is being monitored.
  • Additional Break bulk operation monitor to Argentina & Brazil.

SENIOR PROCESS ASSOCIATE

DHL Global Forwarding
06.2018 - 08.2021
  • Met month-end reporting objectives and deadlines.
  • Identified modifications to processes and procedures that would promote better efficiency.
  • Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
  • Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.
  • Creation of shipment templates, Work-item, BCN, Consolidation, Transport booking and Customs clearance.
  • Regular follow ups and Tracking of MBL (Master Bill of lading) from the carrier website.
  • Played a key role in support process for overall Import Station in Germany (17 Station) Go-Live.
  • Led the team of 9 members for the process transition and support process efficiently.
  • Country Supported (Cargowise1): Germany, France, Oman, Czech Republic & Saudi Arabia.
  • Two Project transition and one Support process for Germany Centre Cargo Wise Go- Live.
  • Executing Master & house Airway bills for both Air & sea exports shipments
  • Co-ordinate with Liners & Airlines for booking, Rate negotiation, Space & carting order issue.
  • Supported 3 Months Pre-Go-Live for Nuremberg On-Site Process.
  • Main responsibility is to train the team members for the tasks agreed during the migration, audit the jobs, support and
    provide resolution for their query, co-ordinate with the Supporting Migration team, creating search grid, modify
    the process flow in a simpler way, SOP creation for selected client, feedback during the training period.


ONSITE EXPERIENCE:

  • Onsite support in Cargo Weise (CW1) for Germany and handling the team during Go-live from Feb 2020 to June
    2020.
  • Successful migration in the month of March to May 2019 for Couple of stations in Germany (Frankfurt,
    Trossingen & Nuremberg) for the migration of Airfreight process.


Senior Associate

Maersk Global Service Centre
08.2016 - 05.2018
  • Trained and supported new team members, maintaining culture of collaboration.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Mentored junior associates, fostering professional growth and helping them reach their full potential.
  • Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
  • Coordinate with the Reporting, Invoicing & Workflows team to collect and run the data from our team site -
    DAMCO Reporting & SAP.
  • Drive effort and work in UK-Imports & Custom Clearance.
  • Preparing/Sending various Client reports to respective Stakeholders on daily, weekly, and Monthly basis
  • Handling End to End Task in Import Side.
  • Giving Training to Mumbai DOC of New Migration Process of UK.
  • Accomplished daily target and weekly productivity consistently.
  • Verifying various reports and sending them to their respective clients.
  • Solving queries of customer related to Invoicing/Reporting.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Identified potential risks to develop mitigation plans and minimize impact on project timelines.

Education

MBA - Human Resources Management

Loyola University
Chennai
04.2001 -

Skills

    Supply Chain Management

    Strong organization

    Cross-functional teamwork

    ERP systems experience

    Logistics planning

    Problem-solving

    Team leadership

    Multitasking

    Logistics processes

Software

SAP

Microsoft Office

CW1

Interests

Travel

Playing Cricket & Travel

Love to play cricket & travel to adventure places with my friends and family.

Timeline

SENIOR INBOUND CO-ORDINATOR

OCTAL DMCC
04.2022 - Current

SENIOR PROCESS ASSOCIATE

DHL Global Forwarding
06.2018 - 08.2021

Senior Associate

Maersk Global Service Centre
08.2016 - 05.2018

MBA - Human Resources Management

Loyola University
04.2001 -
VIVEKANANDAN JAYA KRISHNANSENIOR INBOUND CO-ORINDATOR