Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
Vivienne Angela Petersen

Vivienne Angela Petersen

Cape Town

Summary

Experienced Receptionist equipped to handle front desk operations, greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding telephone etiquette and computer skills. Committed to contributing to company values and growth.

Overview

40
40
years of professional experience

Work History

Small Business Venturer

Entrepreneur
07.2021 - Current
  • Designed products tailored to client's specific needs related to running a successful small business.
  • Developed strategies for improving customer service levels while reducing expenses associated with providing those services.
  • Analyzed existing business operations to identify areas of improvement and cost savings.
  • Conducted research into industry trends, competitive landscapes, and customer needs.
  • Developed and oversaw events to bring in customers and promote products.

Receptionist and Administrator

Knowles Husain Lindsay Attorneys Inc
01.2007 - 06.2021
  • Answering & routing incoming calls on a multiline telephone system
  • Greeting clients & visitors as well as answering visitor inquiries
  • Making appointments with clients, witnesses & court officials
  • Maintaining & scheduling conference rooms
  • Networking with all levels of clients and personnel
  • Printing, filing and organization of legal documents
  • Email correspondence with attorneys as well as clients
  • Hostess boardroom meetings.

Legal Receptionist & Personal Assistant

Terence Matzdorff Attorneys
11.2005 - 01.2007
  • Answering & routing incoming calls on a multiline telephone system
  • Greeting clients & visitors as well as answering visitor inquiries
  • Making appointments with clients, witnesses & court officials
  • Maintaining & scheduling conference rooms
  • Networking with all levels of clients and personnel
  • Printing, filing and organization of legal documents
  • Email correspondence with attorneys as well as clients
  • Hostess boardroom meetings.

Legal Receptionist

Gelb Simon Shapiro & Partners
04.2001 - 01.2005

• Answering & routing incoming calls on a multiline telephone system

• Greeting clients & visitors as well as answering visitor inquiries

• Making appointments with clients, witnesses & court officials • Maintaining & scheduling conference rooms

• Networking with all levels of clients and personnel

• Printing, filing and organization of legal documents

• Email correspondence with attorneys as well as clients

• Hostess boardroom meetings

Switchboard Operator

Hyperama Supermarket
05.1994 - 12.2000
  • Handling all external & internal calls
  • Answer & route calls to correct destinations within company
  • Assist callers with queries
  • Manage clerical tasks such as filing, copying & receiving incoming packages.

Bookbinding Operations

Calendaria (Pty) Ltd
01.1984 - 01.1994
  • Printing & management of printing machine
  • Book casing.

Education

Business Empowerment Program

WPDI
01-2024

Certification - Computer Course

Cwesi Tech
01-2003

High School Diploma -

Grassy Park Senior Secondary
12-1979

Skills

  • Strong communication & customer service expertise
  • Easily adaptable to environmental changes
  • Positive attitude & outlook
  • Good analytical and planning skills
  • Accuracy and attention to detail
  • Ability to take initiative & work well under pressure
  • Hard working & always willing to go the extra mile

Personal Information

  • DOB: 02/10/1962
  • Health Status: Excellent
  • Criminal Record: None
  • Title: Receptionist and Administrator
  • Gender: Female
  • Nationality: South African
  • Driving License: Code B
  • Marital Status: Married

Languages

English, Afrikaans

Timeline

Small Business Venturer

Entrepreneur
07.2021 - Current

Receptionist and Administrator

Knowles Husain Lindsay Attorneys Inc
01.2007 - 06.2021

Legal Receptionist & Personal Assistant

Terence Matzdorff Attorneys
11.2005 - 01.2007

Legal Receptionist

Gelb Simon Shapiro & Partners
04.2001 - 01.2005

Switchboard Operator

Hyperama Supermarket
05.1994 - 12.2000

Bookbinding Operations

Calendaria (Pty) Ltd
01.1984 - 01.1994

Business Empowerment Program

WPDI

Certification - Computer Course

Cwesi Tech

High School Diploma -

Grassy Park Senior Secondary
Vivienne Angela Petersen